Full Job Description
The Manager of Quality Engineering and Automation is a hands-on quality engineering leader responsible for helping transform a traditional Quality Assurance organization into a modern Quality Engineering organization. This role embeds quality throughout the SDLC by advancing automation-first practices, AI-assisted testing, continuous testing, and measurable engineering standards that improve delivery speed, reliability, and guest-facing quality.
This leader will drive adoption of AI-assisted Quality Engineering, including agentic agents capable of reading user stories, acceptance criteria, code changes, build outputs, deployments, and release plans to generate, execute, and maintain automated tests across smoke, functional, regression, user experience, integration, performance, load, and other testing needs.
The role manages quality engineers and automation resources across agile product teams and structured project delivery efforts, ensuring consistent standards, clear reporting, and continuous improvement.
This position ensures Wynn's digital platforms and enterprise systems meet high standards for quality, performance, security, reliability, and guest experience.
Success Profile (What "Great" Looks Like)
3 QA practices evolve into a modern Quality Engineering organization with stronger automation, earlier testing, and measurable quality outcomes3 AI Quality Engineering assistants are used to generate, execute, maintain, and report on automated tests using stories, acceptance criteria, code, builds, deployments, and release plans3 Nightly automation reports provide clear visibility into test results, quality trends, coverage gaps, performance/load concerns, and release risks3 Manual testing effort is reduced while improving automation coverage, test reliability, and delivery confidence3 Digital platforms and enterprise systems consistently meet Wynn's premium standards for quality, reliability, performance, and guest experience
Key Responsibilities
Quality Engineering Transformation, Automation & AI Enablement
3 Lead the transition from traditional QA practices to a modern Quality Engineering model focused on prevention, automation, engineering discipline, and continuous feedback3 Implement automation-first testing practices across smoke, functional, API, regression, user experience, integration, performance, load, and release validation activities3 Drive adoption of AI Quality Engineering assistants and agentic testing agents to accelerate test creation, execution, maintenance, and reporting3 Establish practical standards, frameworks, and governance for AI-assisted test automation and quality engineering practices3 Champion shift-left quality, continuous testing, and early defect detection across delivery teams
Delivery Model Leadership
3 Manage quality engineering delivery across agile product teams for testing efforts3 Align testing strategy to product risk, system complexity, release cadence, and business criticality3 Partner with engineering, product, DevOps, infrastructure, data, and business teams to ensure testing is planned early and executed consistently3 Ensure appropriate quality gates, release readiness criteria, and reporting are in place for both agile and project-based delivery models
AI Quality Engineering Assistants & Agentic Test Automation
3 Help design and operationalize AI Quality Engineering assistants that can interpret multiple engineering inputs, including user stories, acceptance criteria, actual code, build artifacts, deployment schedules, and release plans3 Enable agentic agents to generate, execute, monitor, and maintain automated test suites across smoke, functional, API, regression, user experience, integration, performance, load, and release validation testing3 Establish scheduled automated test execution and reporting capabilities that summarize pass/fail results, defect trends, coverage gaps, performance concerns, and release risks3 Implement self-healing and intelligent automation patterns that reduce maintenance effort and improve test reliability3 Ensure AI-generated tests, recommendations, and reports are explainable, auditable, and validated through appropriate engineering controls
Engineering & Delivery Excellence
3 Own quality outcomes across the SDLC, including functional quality, integration reliability, performance, load readiness, security validation, accessibility, and guest experience3 Embed automated testing into CI/CD pipelines and release workflows to provide fast, reliable quality feedback3 Partner with engineering teams to improve testability, observability, code quality, and defect prevention3 Support release readiness through data-driven quality insights, risk assessments, and clear go/no-go recommendations
Metrics & Continuous Improvement
3 Define and track quality engineering metrics, including automation coverage, defect escape rate, test stability, execution duration, performance trends, load test results, and AI-assisted testing effectiveness3 Produce clear recurring reporting, including automation summaries, release readiness dashboards, and quality risk insights3 Use data, AI-generated insights, and team retrospectives to continuously improve testing practices, tooling, coverage, and speed
Team Leadership & Capability Building
3 Manage, coach, and develop quality engineers and automation engineers supporting digital platforms3 Build team capability in AI-assisted testing, agentic automation, CI/CD testing, performance testing, load testing, test data management, and engineering-led quality practices3 Create a culture of ownership, curiosity, technical excellence, and continuous improvement3 Partner with leaders across engineering, product, operations, and enterprise systems to align quality priorities with business outcomes
Governance, Risk & Compliance
3 Establish governance for automated testing, AI-assisted testing, test data, quality gates, release readiness, and production risk assessment3 Ensure AI-generated outputs, test results, and recommendations are traceable to requirements, acceptance criteria, code changes, and release scope3 Partner with security, compliance, and engineering teams to ensure quality practices support auditability, privacy, and regulatory expectations3 Maintain appropriate controls for human review, exception handling, and approval of AI-assisted quality decisions
Qualifications
3 A minimum of seven (7) years of experience in software quality, test automation, quality engineering, or software engineering, with two (2) years leading or managing teams3 Demonstrated experience transforming QA practices toward quality engineering, automation-first testing, and shift-left quality3 Hands-on experience with test automation frameworks, CI/CD integration, API testing, regression testing, and release validation3 Experience with performance, load, scalability, and reliability testing practices3 Practical experience applying AI, LLMs, or intelligent automation to testing, quality analysis, test generation, defect detection, or reporting3 Strong understanding of agile delivery, user stories, acceptance criteria, build pipelines, deployment processes, and release management3 Ability to translate technical quality insights into clear business and release risk communication
Preferred Experience
3 Experience implementing AI-assisted or agentic testing capabilities in an enterprise environment3 Experience with cloud-based platforms, DevOps toolchains, Azure DevOps, GitHub, CI/CD pipelines, observability tools, and automated reporting3 Hospitality, gaming, or high-touch customer experience environments3 Guest-facing platforms such as web, mobile, contact center, booking, loyalty, or digital service experiences3 Enterprise systems such as PMS, CRS, CRM, contact center, workforce management, or integration platforms3 24/7, high-availability, revenue-impacting environments
Additional Information