Crown Holdings

Manager, Quality Assurance

Crown Holdings • $80K — $95K *
Weirton, WV 26062In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Quality Management within a manufacturing environment.
  • Proficient in regulatory standards including SQF, HACCP, and GMP.
  • Strong knowledge of Lean and Six Sigma methodologies.
  • Experience leading audits and managing corrective actions.
  • Ability to analyze complex data and develop quality metrics and reporting systems.

Responsibilities

  • Develop and maintain the Quality Management System (QMS) according to company and customer needs.
  • Lead audits and oversee corrective action coordination.
  • Manage customer complaints and facilitate quality improvement activities.
  • Establish quality metrics and ensure documentation control.
  • Drive strategic continuous improvement initiatives across functions.

Benefits

  • Professional development opportunities and training programs.
  • Collaboration with cross-functional teams for holistic project impact.
  • Involvement in continuous improvement initiatives shaping operational excellence.
  • Dynamic work environment facilitating frequent interaction with diverse teams.
  • Accessibility to advanced quality management tools and databases.
Full Job Description
Job Description:

Quality Management
  • Develop, implement, and maintain the Quality Management System (QMS) in accordance with company and customer requirements.
  • Ensure compliance with applicable standards, including SQF, HACCP, and GMP, or other industry-specific quality systems.
  • Lead internal and external audits and coordinate corrective actions.
  • Manage customer complaints, non-conformance investigations, internal defects, and quality improvement activities.
  • Responsible for monitoring process data, validating check frequency per the corporate requirements, and reporting concerns to supervision.
  • Operate several web-based databases for quality data and supplier performance.
  • Establish and monitor quality metrics, KPIs, and reporting systems.
  • Oversee product and process quality assurance activities.
  • Ensure effective control of documentation, specifications, procedures, and work instructions.
  • Lead supplier quality improvement efforts and collaborate with procurement on supplier performance issues.
  • Maintain quality equipment through calibration and external repair.
  • Review all process control records, spoilage collections, and entry of all defective material related data.

Continuous Improvement
  • Develop and execute strategic continuous improvement initiatives aligned with business objectives.
  • Lead Lean, Six Sigma, Kaizen, 5S, Value Stream Mapping, and waste reduction activities.
  • Facilitate cross-functional teams to identify process improvement opportunities.
  • Champion problem-solving methodologies such as:
    • Root Cause Analysis (RCA)
    • 8D
    • PDCA
    • DMAIC
  • Monitor project effectiveness and sustain gains through standardization and control plans.
  • Drive productivity, efficiency, cost reduction, and operational excellence programs.

Leadership & Team Development
  • Lead, coach, and develop quality and continuous improvement personnel.
  • Train employees in quality tools, Lean principles, and continuous improvement methodologies.
  • Foster a culture of accountability, customer focus, and operational excellence.
  • Collaborate with production, maintenance, engineering, supply chain, and customer service teams.

Data Analysis & Reporting
  • Analyze quality and operational performance data to identify trends and improvement opportunities.
  • Develop and maintain dashboards and KPI scorecards.
  • Utilize statistical analysis tools to support process improvements.
  • Present findings and recommendations to plant and senior leadership


Knowledge, Skills & Abilities

Technical Skills
  • Quality Management Systems (QMS)
  • Lean Manufacturing
  • Six Sigma Methodologies
  • Failure Mode and Effects Analysis (FMEA)
  • Root Cause Analysis
  • Process Mapping and Value Stream Mapping
  • Microsoft Office Suite

Leadership Skills
  • Team leadership and development
  • Effective communication and presentation
  • Change management
  • Project management
  • Cross-functional collaboration

Analytical Skills
  • Data analysis and interpretation
  • Statistical analysis
  • Problem-solving and decision-making
  • KPI development and monitoring


Working Conditions
  • Manufacturing and office environment.
  • Frequent interaction with production personnel, customers, suppliers, and leadership teams.
  • Occasional travel for supplier visits, customer meetings, audits, and training.

About Crown Holdings

Crown is a metal packaging technology. With operations in 41 countries employing over 21,900 people and net sales of $8.5 billion, they provide global breadth as well as regional expertise. They're also proud of their World-Class Performance standards and the innovations provided to the industry from their technology centers. Founded in 1892.

Crown Holdings Careers

Join the dynamic team at Crown Holdings, a global leader in packaging solutions, where innovation meets expertise in every can, bottle, and package we create. With a commitment to sustainability and excellence, Crown Holdings offers unparalleled job opportunities in an environment that fosters growth and leadership.

Work You’ll Do

At Crown Holdings, you’ll be part of a culture that values diversity and innovation. Our team is dedicated to developing solutions that not only meet but exceed the needs of our customers worldwide. Whether in engineering, marketing, finance, or manufacturing, every position at Crown Holdings contributes to our global success.

Explore Professional Growth and Development

Crown Holdings is not just a company; it's a place where careers are nurtured, and ambitions are realized. Our employees are provided with robust training programs and endless opportunities for professional growth through leadership development and skills enhancement initiatives.

Join Our Inclusive Team

We believe that our strength lies in our diversity. Crown Holdings is committed to creating a workplace where all employees can thrive. Our inclusive culture encourages teamwork and innovation, ensuring that everyone’s voice is heard and valued.

Internship and Employment Opportunities

Kickstart your career with Crown Holdings through our internship programs designed for students and recent graduates eager to make a mark in the packaging industry. These opportunities provide a platform to develop your skills, work on real projects, and network with industry leaders.

Benefits of Working at Crown Holdings

Choosing a career at Crown Holdings means more than just a job. Our employees enjoy a range of benefits designed to support their professional and personal lives, including health and wellness programs, competitive retirement plans, and comprehensive health insurance.

Hiring Process

Our hiring process is designed to identify and recruit the best talent. From the initial resume submission to the final interview, each step is an opportunity to showcase your skills and fit with Crown Holdings’ values and vision. We seek passionate, curious, and solution-driven team players who are ready to innovate and lead.

Stay Connected

Join the Crown Holdings team and be part of a company that is shaping the future of packaging. Search open positions that match your skills and interests on our Jobs page. We look for individuals who are ready to drive innovation and growth within the industry.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences.

Networking and Career Advancement

At Crown Holdings, networking and professional development are part of our everyday environment. We encourage our employees to connect, share, and learn from each other, fostering a community of growth and learning. Join Crown Holdings, where your career is an adventure in innovation, leadership, and growth. Explore the opportunities and discover how you can make a difference in the world of packaging.
Learn more about Crown Holdings
Size
26,000 employees
Market Cap
$9.8 billion
Industry
Food & Beverages
Net Income
$579 million
Founded
1892
5 Year Trend
+6.6%
Revenue
$11.5 billion
NASDAQ
CCK
* Ladders Estimates

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