Manager, Quality Assurance (Automation Management)

Canadian Automobile Association (CAA)

$100K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, computer science, or related field
  • 8+ years in information technology
  • 5+ years in applications testing and quality assurance
  • 2+ years of leadership and project management experience
  • Experience with Agile Scrum and enterprise DevOps methodologies
  • Strong background in performance testing and environment management
  • Certifications in automation tools or project management are preferred

Responsibilities

  • Drive test automation implementation and promote an Automation First approach
  • Define and enhance quality engineering and automation policies
  • Measure, report, and improve automation and system performance metrics
  • Manage budgets related to testing initiatives
  • Lead performance testing efforts in collaboration with cross-functional teams
  • Support testing and production environment management for projects
  • Coach and mentor team members to enhance skillsets and team engagement

Benefits

  • Opportunity for professional growth and leadership development
  • Work with cutting-edge automation and testing tools
  • Collaborative work environment across multiple business lines
  • Engagement in strategic projects impacting the enterprise
  • Hybrid working model that promotes work-life balance
Full Job Description
Position Details

What You Will Do
  • Drive the implementation, growth and adoption of test automation across enterprise
  • Drive an Automation First mandate in all phases of testing
  • Define and improve quality engineering and automation policies and procedures
  • Design, measure, report, and continuously improve automation and system performance metrics
  • Experience managing capital and operational budgets, with proven cost management achievements
  • Collaborate with functional and development teams to develop performance engineering discipline and lead performance testing effort across lines of business
  • Support the team to manage the various environments required for testing and production launches for program and projects across Insurance companies
  • Support the release planning leads to diligently manage intake and collaborate with stakeholders to plan deployments
  • Design systems to support continuous delivery and adapt test environment management to support on-demand, self-service automation
  • Develop technology roadmap for automation, performance testing and release management tools
  • Partner with system and business leaders to understand their quality needs and incorporate that into roadmap
  • Coach and mentor team members to enable them to excel in their roles and support engagement activities


Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are
  • Bachelor's degree preferably in engineering, computer science, or related practice
  • Certification in top automation tools and courses an asset
  • Project Management certification an asset
  • Minimum of 8 years progressive work experience in information technology
  • Minimum of 5 years of experience in applications testing, quality assurance, quality engineering, performance testing and environment management
  • Minimum of 2 years of people leadership, project management and delivery experience
  • Experience with both functional and non-functional (load, performance, failure, etc.) test design & execution
  • Strong understanding of Software Development Lifecycle and Agile Scrum development methodology and in leading Agile Scrum QA teams
  • Understanding of enterprise DevOps
  • Strong understanding of non-functional behaviors that include performance, scalability / resource utilization, resiliency & security, high availability
  • Experience leading test automation programs desired
  • Knowledge and experience with testing & automation tools
  • Knowledge and experience in DevOps, SQL, O/S troubleshooting and tooling (Jira, Confluence, LoadRunner, Selenium, Ranorex, Jenkins) desired
  • Experience managing key vendor relationships with demonstrated benefits to the business through strong relationship management
  • Demonstrated focus on continuous improvement and quality in IT delivery, support and compliance Excellent written, oral, and interpersonal communication skills
  • Ability to present ideas in business-friendly and user-friendly language


Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

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