JetBlue Airways

Manager Product Management Data Science

JetBlue Airways • $129K — $224K *
Long Island City, NY 11101In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's in a technical, quantitative, or business discipline, or equivalent experience
  • Five years in Product Management for Data, Analytics, Data Science, or related roles
  • Two years' experience managing Product Managers or similar leadership experience
  • Familiarity with AI, ML, analytics, or data-driven products in enterprise settings
  • Strong understanding of product lifecycle management and agile practices
  • Ability to drive measurable business outcomes
  • Excellent communication and stakeholder management skills
  • Knowledge of Data Science, Machine Learning, or BI technology stacks

Responsibilities

  • Champion product management best practices across all DS&A domains
  • Lead and mentor a team of Product Managers, overseeing hiring, onboarding, and performance
  • Establish standardized product management practices for intake and roadmap management
  • Coordinate cross-domain prioritization with Data Science leadership
  • Ensure Product Managers maintain rolling roadmaps aligned with enterprise priorities
  • Promote gathering of high-quality business and functional requirements
  • Govern launch-readiness standards including UAT and release planning
  • Establish portfolio-level reporting to measure product performance and value

Benefits

  • Eligible for hybrid work arrangements
  • Opportunity for performance bonuses and stock options
  • Access to healthcare benefits and 401(k) plan with company match
  • Free space available travel on JetBlue
  • Short-term and long-term disability coverage
  • Basic life insurance
Full Job Description
Position Summary

The Manager, Product Management - Data Science & Analytics is responsible for leading and developing a team of Product Managers supporting JetBlue's AI, ML, and analytics product portfolio. This role establishes consistent product management practices, drives cross-domain prioritization, and ensures DS&A products deliver measurable business value. Its defining mandate is to build and own the DS&A product-management operating model-the standards, cadences, and governance that make delivery consistent and repeatable across domains.

The Manager will partner closely with Data Science, ML Engineering, Data Engineering, and business stakeholders to align strategy, execution, and adoption across the product lifecycle. This role takes a significant leadership position in building a high-performing Product Management function within the DS&A organization. Product Managers are embedded within DS&A domains and partner daily with domain Data Science managers and business sponsors; this role leads them in a matrixed model, drawing structured domain and business input into prioritization and performance decisions.

Essential Responsibilities
  • Champion product-management best practices and drive consistency across all DS&A domains
  • Lead, coach, and develop a team of Product Managers, including hiring, onboarding, goal setting, and performance management
  • Establish and maintain standardized product management practices across DS&A, including intake, discovery, documentation, roadmap management, launch readiness, and lifecycle governance
  • Coordinate cross-domain prioritization of the Ready-for-Dev queue with Data Science leadership and business stakeholders; escalate unresolved cross-domain conflicts to the Director
  • Ensure Product Managers maintain rolling 12-month roadmaps aligned with enterprise priorities and technical capacity
  • Promote consistent gathering of business and functional requirements and high-quality product documentation
  • Establish and govern launch-readiness standards-UAT, release planning, and stakeholder communication-that Product Managers execute for their own products
  • Ensure ML and analytics products have clearly defined KPI metrics tied to business outcomes and adoption targets
  • Establish portfolio-level reporting to measure product performance, usage, and value realization
  • Partner with Data Science, ML Engineering, and Data Engineering leaders to ensure alignment across delivery teams
  • Identify and recommend retirement or re-prioritization of low-impact initiatives
  • Promote consistent agile and product-management lifecycle practices across the Product Management team
  • Take a significant role in the development of crewmembers to support engagement, growth, and goal achievement
  • Other duties as assigned

Minimum Experience and Qualifications
  • Bachelor's Degree in a technical, quantitative, or business discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and equivalent work experience
  • Five (5) years of relevant Product Management experience in Data, Analytics, Data Science, or related product roles
  • Two (2) years of experience managing and developing Product Managers or equivalent people leadership experience
  • Experience supporting AI, ML, analytics, or data-driven products in an enterprise environment
  • Strong understanding of product lifecycle management, KPI measurement, and agile delivery practices
  • Demonstrated ability to drive measurable business outcomes
  • Excellent communication, stakeholder management, and problem-solving skills
  • Knowledge of standard Data Science, Machine Learning, and/or BI technology stacks
  • Available for overnight travel (10%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • Advanced degree in computer science, engineering, analytics, or related field
  • Experience managing a product portfolio spanning multiple enterprise domains
  • Six (6) years of relevant industry and management experience
  • Three (3) years of relevant experience in managing the successful launch of Data Science, Machine Learning and/or Business Intelligence products using KPI metrics and product usage dashboards
  • Experience establishing product governance and standardized operating models
  • Experience with developing product roadmaps, evaluating product-market fit, organizing user workshops, planning product launches, developing change management frameworks and maintaining product KPI metrics
  • Demonstrates a strong knowledge of technology trends; industry background
  • Prior Data Science or Analytics experience

Crewmember Expectations
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
  • Candidates must reside within 50 miles of any JetBlue BlueCity location and be able to attend in person collaboration sessions for a few days each month
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:
  • Computer and other office equipment

Work Environment:
  • Eligible for hybrid work arrangements in accordance with company policy

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
  • The base pay range for this position is between $129,00.00 and $224,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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