Job Purpose

As a Product Manager, you will serve as the primary facilitator for managing requirements for medium to large scale Exchange Product/ Software Development projects. You will lead and coordinate the creation of requirement documentation and use cases from a wide variety of stakeholders and work with the Development, Quality Assurance and Operations teams to see that the requirements are implemented accurately, tested successfully and match stakeholder needs.

Responsibilities

• Gather internal and external enhancement or new functionality requests from a diverse group of stakeholders including Technical Account Managers, Customers, Sales, Marketing, Operations, Accounting and Compliance
• Help prioritize requirements along with Business, Sales, Operations, and Dev Executives
• Be the primary facilitator responsible for analyzing, documenting and managing software requirements for medium to large scale Exchange Product Development projects
• Create quality requirements artifacts including functional specifications, use cases, activity diagrams, process flows, business rules and technical specifications
• Create GUI screen mockups and wireframes to depict desired User Interfaces
• Document and improve user guides, charting, reporting and product specification management
• Keep up to date on competitor offeringsand technology advances
• Create test data in multiple test environments to aid the requirements analysis process
• Work with Development and Quality Assurance to review all requirements documentation, receive feedback and ensure all issues related to the requirements are resolved in a timely manner
• Enforce change control procedures to ensure that requirement changes are understood and the impact is appropriately assessed
• Assist Project Management with prioritization and tracking of requirements through completion
• Assist Quality Assurance with functional testing of requirements
• Assist stakeholders with User Acceptance Testing of requirements
• Train Operations and Sales/ Technical Account Managers on new features resulting from requirements
• Assist Operations and Production Support QA with troubleshooting and analysis of production issues

Knowledge and Experience

• Bachelors Degree in Business or Computer Science
• 7+ years experience in writing and managing requirements, and translating them into design/ architectural foundation
• 4+ years experience in using graphical UI wireframing tools such as Balsamiq, Sketch, Origami, etc.
• 4+ years of experience using iterative development methodologies such as RUP and/or Agile
• 4+ years of experience with relational databases and SQL
• Experience with trading (futures, options, auctions, etc.), clearing, finance, banking or related financial service industries is preferred
• Experience using AI to analyze stories or requirements (for ambiguity, gaps, generating mock-ups, etc.) and to generate customer notes or guides for functionality socialization is preferred
• Experience/ familiarity with APIs, particularly FIX/ FIXML protocol is preferred
• Must have Microsoft Office (Word, Excel, PowerPoint), Microsoft Visio/ process flow creation experience
• Must have strong analytical skills and excellent written as well as verbal communication skills
• Must demonstrate strong technical aptitude and understanding of how technologies impact delivery
• Must be detail-oriented, well-organized and self-motivated
• Must be able to collaborate with various teams, and work well in a fast-paced, sometimes stressful environment

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