5-7 years of experience managing project managers in professional services or managed service environments
5+ years of project management experience
5+ years of PMO management experience
Strong leadership skills with a focus on talent development and engagement
Ability to foster collaborative relationships across functions
Excellent understanding of financial processes and cost control practices
Project Management Professional (PMP) certification preferred
Responsibilities
Ensure projects align with PMO methodologies and standards
Oversee project planning and execution to meet customer satisfaction and SLAs
Inspect project deliverables for quality and adherence to standards
Collaborate with Sales and Project Managers for successful project execution
Forecast project timelines and drive efforts to maintain realization
Manage personnel development, recruitment, and staffing needs
Identify knowledge gaps and create training plans for team improvement
Communicate project escalations and concerns promptly
Build and maintain relationships with internal and external stakeholders
Report on key project metrics regularly
Benefits
Comprehensive health benefits including medical, dental, and vision care
401k plan with company matching and profit sharing
Generous paid time off including holidays and parental leave
Additional perks like family planning benefits and pet insurance
Employee assistance and wellness programs
Full Job Description
Qualifications:
Bachelor's Degree Related Field required
A minimum of 5 years' progressive experience managing project managers in a professional services and/or managed service environment
5+ years project management experience
5+ years PMO management experience
Strong leadership capability able to develop talent and capabilities, identifies and cultivates essential skills and attributes to maximize individual contribution and engagement
Able to build collaborative relationships across functions based on trust and respect
Promote the inclusion of diverse knowledge, skills, and experiences to achieve results
Excellent understanding of financial processes
Strong problem-solving skills with the ability to think innovatively and implement change
Able to forecast future trends and manage change
Ability to think innovatively and have strong issue resolution skills
Effective communication skills (written, verbal, and presentation)
Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred
Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
Up to 25% of the time Domestic and International Travel
Want to learn more about Infrastructure Services? Check us out on our platform: https://www.wwt.com/infrastructure-services
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.
The PMO Manager is responsible for the successful execution of projects, ensuring process adherence, individual team member development, and creating a positive work environment. The PMO manager works closely with Engineering, Regional Managers, Finance, and Account Teams, to build strong relationships leading to successful project and program outcomes.
Job Responsibilities
In-depth understanding of project management methodologies
Ensures projects are planned and executed in line with the PMO methodology
Maintains continued focus on methodologies & deployment process improvements
Inspection of project deliverables
Works directly with Sales, Project Managers, & deployment resources to ensure successful execution of our engagements
Ensures customer satisfaction and any SLA's are met or exceeded
Possesses an In depth understanding of financial & cost control practices
Accurately forecasts project end dates and drives efforts to ensure realization is maintained
Responsible for personnel management and development
Identifies knowledge gaps and creates training plans to improve individual performance
Builds a high-performance team with high morale
Ensures team is driving toward project schedule, scope, and financial milestone expectations
Provides oversight on the day-to-day aspects of projects within the team
Excellent understanding of issue management and resolution, as well as risk mitigation
Communicates any escalations and project concerns in a timely manner
Ensures PM rigor and discipline around communicating project lessons learned and following up on outstanding items
Builds and maintains relationships with internal and external customers, as well as subcontractors
Reports on key metrics on a regular basis
About World Wide Technology
World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
