Job Description:
Manager – Operating Model Transformation and Strategy
Join Baker Tilly’s Managed Services Advisory team and help clients transform how their Finance and Accounting functions operate. We partner with leaders to design modern operating models, streamline processes, and implement technology-enabled solutions that drive efficiency, strengthen controls, and elevate business insights.
As a Manager, you’ll work with Baker Tilly’s cross-functional teams (Go-to-Market, Technology, Transition, and Operation) to solve complex operational challenges from strategy through execution. You will guide clients through assessments, design, transitions, and steady state operations while delivering best-in-class service and financial expertise.
In this role, you’ll act as a strategic advisor, using your knowledge of industry trends and operational best practices to provide actionable insights and help clients build scalable, high-performing Finance organizations. Every team member plays a key role in advancing Baker Tilly’s mission to lead the market through purpose-driven, innovative solutions.
Responsibilities:
- Lead client engagements related to Finance Transformation and Global Business Services (GBS), from proposal development. executive workshops and assessments, through transition, execution, and steady state operations.
- Design and implement endstate GBS and operating models across Finance, HR, IT, Procurement, Supply Chain, and Customer Operations, including process architecture, governance, service catalogs, organizational structures, and global delivery models (captive, outsourced, hybrid).
- Assess organizational and process maturity, and develop transformation roadmaps aligned to enterprise strategy, value levers, and business outcomes.
- Lead largescale, multiprocess Finance transformation programs organization design, integrating automation, analytics, AI, RPA, and intelligent workflow platforms to drive efficiency, scalability, and service excellence.
- Establish enterprise service management and performance frameworks, including SLAs/OLAs, KPI hierarchies, dashboards, financial and operational reporting, and continuous improvement mechanisms.
- Drive transitions, migrations, and operational readiness across global delivery networks, including change management, knowledge transfer, risk mitigation, and stakeholder alignment.
- Partner with technology and digital teams to embed data platforms, intelligent automation, and advanced analytics into core GBS and Finance operations.
- Work on complex Finance and operational transformation engagements, including outsourced CFO/Controllership, RecordtoReport, ProcuretoPay, OrdertoCash, FP&A, and Financial Reporting.
- Design and deliver futurestate Finance processes and data models, including financial consolidation, close acceleration, chart of accounts design, planning/budgeting/forecasting, and enterprise financial intelligence (e.g. AI).
- Direct and develop crossfunctional consulting teams, managing daytoday delivery, quality, timelines, and client satisfaction across global stakeholders.
- Develop scalable dashboards, data models, and reporting solutions using tools such as Power BI, Tableau, SQL, and Alteryx to support operational, financial, and strategic insights.
- A key leader in practice growth and gotomarket efforts, including managed services pursuits, thought leadership, practice development, sectorspecific offerings, and representation at executive forums and industry events.
- Mentor and develop junior members, fostering a collaborative, highperformance culture across global teams.
Qualifications
- Bachelor’s degree in Finance, Accounting, , or related field (Master’s preferred); CPA, CFA, PMP, or equivalent certifications strongly preferred.
- Five (5)+ years of progressive experience in Finance transformation and / or GBS, within management consulting with demonstrated leadership in operating model and process transformation.
- Proven expertise advising global organizations on Finance processes that includes Order-to-Cash, Procure-to-Pay, Record-to-Pay, FP&A, Treasury, Tax, Financial Reporting and Internal Audit
- Proven expertise advising global organizations on GBS, shared services, outsourcing, and target operating model design, including BPO selection, contracting, transition, and performance management.
- Knowledge of Finance systems tools such as ERP's, AI, and FP&A tools
- Strong consulting and delivery experience leading complex, multistakeholder transformations across captive and outsourced environments.
- Expertlevel proficiency in Power BI; strong working knowledge of Tableau, Alteryx, SQL, and similar analytics tools.
- Advanced project and program management capabilities, including planning, risk management, executive reporting, and governance.
- Experience designing data, reporting, and chartofaccounts structures to enhance insight, decision support, and performance management.
- Strong executive presence with the ability to translate complex operational and financial concepts into clear, actionable recommendations for senior leaders.
- Strong oral and written communication skills.
- Proven ability to build and sustain senior client relationships, support sales and proposal efforts, and influence strategic decisionmaking.
- Healthcare, Financial Services, Private Equity and Telecom / Technology industry experience is a plus
- Experience working with Private Equity companies and their portfolio companies is a plus
- Experience working at a Big 4 firm is a plus
- Experience managing offshore resources is a plus
The pay range for this position is $69,300 to $191,300. This range represents a good-faith and reasonable estimate of the compensation the firm expects to pay for this position at the time of posting. Actual compensation will depend on a variety of relevant factors, including an applicant’s skills, experience, qualifications, professional certifications, work arrangements, geographic location, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range, and compensation decisions depend on the facts and circumstances of each case. Baker Tilly offers a compensation and benefits package to eligible employees.
