Bachelor's degree in Accounting required; CPA highly preferred
6+ years of accounting experience, including 2+ years of supervisory experience; public accounting experience preferred
Experience with field service management or CRM systems (e.g., ServiceTitan) and their integration into an ERP strongly preferred
NetSuite and Oracle EPM/Hyperion experience preferred
Strong understanding of job costing, service-level profitability, and multi-location accounting
Advanced Excel skills and strong analytical abilities
Proactive, highly organized, and able to manage multiple priorities with a high standard of accuracy
Responsibilities
Serve as the subject matter expert on financial data flow from ServiceTitan and other systems into NetSuite and Oracle EPM/Hyperion
Maintain a detailed command of location financials, tracing reported figures back to their sources
Reconcile CRM job and invoice data to the general ledger monthly, ensuring accuracy in revenue and costs
Review transaction-level details to identify errors before they affect reported results
Own the monthly close and financial statements for all company-owned locations
Review and approve journal entries, accruals, and balance sheet reconciliations
Perform flux analysis to identify and explain key drivers of variances
Benefits
Competitive salaries
Full benefits package including PTO and paid holidays
401(k) plan
Support for annual external audits
Full Job Description
The Retail Accounting Manager reports to the Assistant Controller and leads accounting for Authority Brands' portfolio of company-owned locations across its Trades and Outdoor brands. This role manages a team of three and serves as the company's expert on how financial data flows from location-level CRM and field service systems, including ServiceTitan, into NetSuite and Oracle EPM/Hyperion, with ownership of department, job, and service-level coding. The Retail Accounting Manager owns financial statement accuracy for all company-owned locations and provides deep insight into location profitability, expenses, and performance drivers.
KEY RESPONSIBILITIES
Revenue, Profitability, and Systems Expertise
Serve as the subject matter expert on how financial data flows from ServiceTitan and other location systems into NetSuite and Oracle EPM/Hyperion, including department, job, and service-level coding
Maintain a working command of location financials at every level of detail, with the ability to trace any reported figure back to the department, location, job, and service type that drives it
Reconcile CRM job and invoice data to the general ledger by location and service type each month, ensuring revenue and costs are complete and coded correctly
Review transaction-level detail to identify miscoded jobs, misallocated labor and materials, and other errors before they reach reported results
Financial Statements & Close
Own the monthly close and financial statements for all company-owned locations, ensuring accurate and timely results
Review and approve journal entries, accruals, corporate allocations, and balance sheet reconciliations
Review location P&Ls and balance sheets prior to submission to the Assistant Controller
Profitability & Flux Analysis
Perform flux analysis at the department, location, job, and service type levels, identifying and explaining key drivers of variances
Analyze location profitability, gross margins, labor and materials costs, and operating expenses to surface issues and opportunities
Partner with the Retail Operations Business Partner and location leadership to provide insight into financial performance
Team Leadership
Lead, supervise, and develop a team of three accountants supporting company-owned locations
Establish clear review standards, procedures, and controls to ensure consistent accounting across all locations
Support the annual external audit for company-owned locations
QUALIFICATIONS
Bachelor's degree in Accounting required; CPA highly preferred
6+ years of accounting experience, including 2+ years of supervisory experience; public accounting experience preferred
Experience with field service management or CRM systems (e.g., ServiceTitan) and their integration into an ERP strongly preferred
NetSuite and Oracle EPM/Hyperion experience preferred
ServiceTitan experience is a plus
Strong understanding of job costing, service-level profitability, and multi-location accounting
Advanced Excel skills and strong analytical abilities
Proactive, highly organized, and able to manage multiple priorities with a high standard of accuracy
Home services, multi-unit retail, or franchise experience preferred
We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
About Authority Brands
Authority Brands is a leading franchisor of home services, focused primarily on plumbing, electrical, and heating, ventilation, and air conditioning (HVAC) services. The company operates through a number of well-known brands, including One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky. Authority Brands is headquartered in Ann Arbor, Michigan and was founded in 2018.
