Manager of People Operations (Benefits Administrator)

Zeta Charter Schools

• $75K — $100K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Human Resources or related field
  • 5-7+ years of experience in benefits administration
  • Strong knowledge of federal and state benefits regulations
  • Proven ability to manage end-to-end processes
  • Ability to build relationships with external partners
  • Experience with HRIS, preferably Zoho and Paycom
  • Familiarity with K-12 education sector preferred

Responsibilities

  • Manage all aspects of benefits programs including health plans and retirement
  • Lead the annual open enrollment process, ensuring smooth communication and training
  • Evaluate benefits programs for improvement and implement changes as necessary
  • Cultivate strong relationships with benefits brokers for service excellence
  • Oversee benefits data management in Paycom; streamline operations
  • Serve as contact for all leave types and manage the leave process
  • Ensure compliance with benefits regulations and maintain accurate documentation

Benefits

  • Comprehensive medical, dental, and vision plans
  • Flexible spending accounts for medical and commuter expenses
  • 403(b) retirement plan with matching contributions
  • Monthly stipend for wellness and lifestyle expenses
  • Four live therapy sessions per month through Talkspace
  • Free subscription to Headspace
  • MacBook Air and mobile phone reimbursement
  • Fully stocked teacher workrooms and team outings
Full Job Description
Deliver powerful results

To achieve our vision, we are searching for a stellar Manager of People Operations with a Bachelor's Degree and 5-7+ years of work experience in Human Resources, specifically in benefits administration to join our team. The position title will be commensurate with candidate experience relative to Zeta's organizational levels.

Responsibilities:
  • Benefits Administration:
    • Manage all aspects of Zeta's benefits programs, including medical, dental, and vision plans, retirement, leaves of absence, unemployment, etc.
    • Lead the annual open enrollment process from end to end; develop trainings and materials, communicate plan changes and updates with clarity, and track progress across the organization to ensure completion
    • Continuously evaluate benefits programs with a strategic and analytical lens; identify gaps and opportunities, propose enhancements, and drive implementation in partnership with carriers and brokers to maximize employee satisfaction
    • Build and maintain strong, productive relationships with benefits brokers and carriers to ensure service excellence, cost-efficiency, and rapid problem resolution
    • Oversee our benefits module in Paycom, including the coordination of data feeds and integrations with carriers, and proactively identify ways to streamline and improve system operations
  • Leave of Absence Administration and Worker's Compensation:
    • Serve as the primary point of contact for all leave types including FMLA, ADA, STD, parental leave, personal leave, military leave, and other applicable leave programs
    • Manage the end-to-end leave process: eligibility verification, documentation tracking, approvals, extensions, and return-to-work procedures
    • Ensure compliance with all federal, state, and local leave laws and organizational policies
    • Coordinate the intake and documentation of work-related injuries and illnesses
  • Reports and Audits:
    • Ensure compliance with all federal, state, and local benefits regulations (e.g., ERISA, COBRA, ACA, HIPAA, FMLA) and maintain accurate documentation necessary for reporting and audits
  • Collaborate with a team of fast-paced, goal-driven strategizers who are constantly improving systems to provide a "Wow" employee experience
  • Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed
  • Preference for those with experience in Zoho and Paycom
  • Preference for those with familiarity with K-12 schools
Join our purpose-driven community

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:
  • We are passionate about our mission of providing world-class education to all students
  • We bring a mindset of growth, flexibility, and openness to feedback
  • We are hungry and determined to not only meet your goals, but surpass them
  • We are humble, willing to put the team's needs ahead of your own, and committed to contributing to a collaborative work environment
  • We have a high bar for excellence and sweat over the details
  • We are caring and put team over individual at all times

We are accepting applications on a rolling basis. The salary range for this position is between $75,000 and $100,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales.
How does Zeta invest in you?

We offer great benefits:
  • Comprehensive and affordable medical, dental, and vision plans
  • Flexible spending accounts for eligible medical purchases and commuter expenses
  • 403(b) retirement plan; Zeta offers matching contributions toward your savings
  • Competitive compensation

We provide awesome perks:
  • Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts - it's up to you!)
  • 4 live therapy sessions per month through Talkspace, and a free Headspace subscription
  • MacBook Air, and specified monthly reimbursement for use of mobile phone
  • Fully stocked teacher workrooms with favorite snacks and Nespresso machine
  • Zeta swag, team outings, and NYC's finest sweet treats
  • Books for professional development

We care deeply about your personal and professional growth:
  • Clear pathway to professional growth
  • Consistent feedback and support from managers and teammates
  • Community Circle practice to build and strengthen our sense of team
  • Interactive Mindfulness and DEIJ programming
Apply Now!

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