Salary: $85,228.00 - $143,512.08 Annually
Location : City Hall - 117 West Duval Street, Jacksonville, FL
Job Type: Appointed Employee
Job Number:Department: FINANCE
Opening Date: 11/10/2026
Closing Date: 11/25/2026 11:59 PM Eastern
Job Description This position reports to the City Comptroller and provides enterprise leadership and functional ownership for the City's payroll and payroll tax operations, including JSO and JFRD payroll. The position oversees approximately $19.2 million in biweekly payroll for approximately 9,000 employees; safeguards payroll accuracy, timeliness, confidentiality, and regulatory compliance; maintains the integrity of payroll, accounting, payment, and tax information; and leads the continued transformation and governance of Oracle Fusion Cloud Payroll and its integrations.
Examples of Work- Leads day-to-day payroll operations and owns the end-to-end biweekly payroll calendar and Oracle Fusion payroll flow, including prerequisites, flow submission, checklist monitoring, task assignment, exception resolution, approvals, post-payroll processing, recovery procedures, and completion certification.
- Establishes and enforces payroll cutoffs, processing schedules, review checkpoints, escalation protocols, and backup coverage necessary to ensure accurate and timely employee payment.
- Oversees all payroll transactions and business practices, including data entry, payroll calculation, prepayments, payments, costing, reports, interfaces, and final payroll close.
- Oversees retroactive payroll, QuickPay and off-cycle processing, reversals, balance adjustments, voids, stops, reissues, corrective payroll runs, and retroactive costing, ensuring proper authorization, validation, documentation, and reporting.
- Establishes payroll validation and exception controls, including period-over-period and gross-to-net analysis; review of payroll messages, warnings, and errors; unprocessed employees; negative or zero net pay; duplicate and unusual payments; and other defined risk indicators.
- Defines materiality and variance thresholds, requires documented investigation and approval of exceptions, and provides final functional approval that payroll is ready for payment.
- Ensures employee, government, pension, benefits, court order, garnishment, child support, and other third-party payments are accurate, complete, timely, and properly authorized.
- Ensures monthly payroll-related General Ledger accounts are reconciled and documented.
- Reviews and approves payroll entries, costing, reconciliations, and treasury entries before posting or transfer.
- Reconciles payroll results, balances, costing results, payment activity, bank activity, tax liabilities, third-party liabilities, and General Ledger postings; ensures discrepancies are resolved timely.
- Serves as functional process owner for Oracle Fusion Cloud Payroll and related payroll capabilities across HCM, Time and Labor, Benefits, General Ledger, Cash Management, Treasury, reporting, tax services, and third-party systems.
- Provides functional governance for payroll elements, input values, eligibility rules, calculation cards, balances and balance feeds, Fast Formulas, user-defined tables, lookups, payment methods, payroll definitions, costing rules, and other payroll configuration.
- Ensures configuration changes are supported by approved requirements, impact analysis, effective-dated controls, testing, documentation, migration controls, and production approval.
- Works with Information Technology Department (ITD) and business partners to design, configure, test, deploy, maintain, and support payroll functionality while preserving clear accountability between functional ownership and technical administration.
- Oversees prepayments, electronic funds transfer, check production, employee and third-party payment files, bank transmission files, positive-pay or equivalent controls, rejected payments, voids, stops, reissues, and payment verification.
- Coordinates transfer of payroll payment information to Cash Management and ensures payroll bank activity is reconciled, payment discrepancies are investigated, and corrective action is completed.
- Oversees payroll costing, cost allocation, cost distributions, suspense and default account monitoring, correction of costing errors, transfer of payroll accounting to the General Ledger, and support for accounting-period close.
- Determines payroll liabilities by approving calculations for federal income and social security taxes, pension and benefit deductions, unemployment, workers compensation, and other statutory or contractual obligations.
- Reviews and approves biweekly payroll tax deposits and quarterly and annual federal and state filings, including W-2 processes and associated corrections.
- Serves as the subject matter expert for payroll tax; researches, interprets, and applies existing and revised tax codes, laws, regulations, forms, labor requirements, insurance provisions, collective bargaining requirements, and City ordinances.
- Administers payroll responsibilities associated with the Florida Retirement System and coordinates accurate pension reporting, deductions, and payments.
- Partners with ITD, Human Resources, Finance, Treasury, and Internal Auditors to maintain appropriate payroll data roles, payroll security profiles, payroll flow security, privileged access controls, and confidentiality safeguards.
- Conducts or coordinates periodic access reviews and ensures segregation of duties among configuration, transaction entry, payroll processing, approval, payment generation, bank transmission, reconciliation, and system administration.
- Maintains payroll audit trails, process logs, approvals, reconciliations, configuration documentation, testing evidence, and supporting records in accordance with retention requirements and legal holds.
- Protects confidential payroll, banking, tax, garnishment, health-related, and personally identifiable information; coordinates internal and external audits and ensures timely remediation of findings.
- Establishes controls for payroll interfaces and data loads, including file control totals, monitoring, rejected-record resolution, duplicate prevention, transmission confirmation, reconciliation, reprocessing, and documented ownership.
- Leads payroll impact assessments and regression testing for Oracle Fusion updates, patches, configuration changes, tax updates, integrations, and related system changes.
- Maintains test scripts and evidence, coordinates user acceptance testing, resolves defects, and approves functional readiness for production.
- Governs payroll reports, dashboards, metrics, and data definitions; ensures reports are validated, reconciled, appropriately secured, distributed to authorized recipients, and useful for operational and executive decision-making.
- Develops, maintains, and periodically tests payroll business continuity and disaster recovery procedures, including backup staffing, emergency payroll, vendor contingencies, manual workarounds, recovery steps, and escalation protocols.
- Schedules, assigns, reviews, and evaluates the work of payroll staff, including accountants and analysts.
- Manages payroll suppliers, service providers, contracts, performance expectations, issue resolution, and accountability.
- Establishes, updates, and maintains payroll standard operating procedures, controls, desk procedures, responsibility matrices, service levels, and escalation paths.
- Analyzes payroll trends, earnings, deductions, taxes, errors, service levels, and control metrics; communicates results and recommendations to leadership.
- Meets or exceeds customer expectations through proactive communication, timely issue resolution, transparent status reporting, and appropriate follow-through.
- Communicates clear direction, manages for results and leads organizational change.
- Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing and motivating employees.
Open Requirements/Supplemental Information - An eight (8) -year combination of education and professional experience in payroll, accounting, finance, human resources, business systems, or a related field,
- Including at least four (4) years of progressively responsible payroll experience and two years of management or supervisory experience.
- A bachelor's degree from an accredited institution in Accounting, Finance, Payroll, Human Resources Management, Business Administration, Information Systems, or a related field is preferred.
Preferred qualifications
- Advanced functional experience with Oracle Fusion Cloud Payroll, including payroll flows, elements, balances, calculation cards, Fast Formulas, costing, retroactive processing, payments, security, reporting, reconciliation, integrations, and quarterly release management.
- Experience with Oracle Fusion HCM, Time and Labor, Benefits, General Ledger, Cash Management, OTBI, data loads, and third-party payroll or tax services.
- Experience managing high-volume, complex, multi-entity, unionized, public-sector, public-safety, or similarly regulated payroll operations.
- Certified Payroll Professional (CPP) certification or equivalent advanced payroll credential.
- Experience with ADP Workforce or successor tax filing and payment services.
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APPLICATION:- A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at
- Complete details for all relevant employment and volunteer work (employer, dates, number of hours worked per week, and duties) are required to verify your eligibility. Incomplete submissions may delay or disqualify your application.
- When meeting/basing qualifications on education, a copy of your college transcript is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.
OTHER IMPORTANT INFORMATION:- Applicants must be legally authorized to work in the United States on a full-time basis.
- Please note residence is no longer required, but it is preferred.
- This position is in an office and is not a remote position.
- Please ensure your application includes all employers within the last 10 years.
- Part-Time and volunteer work experience may be considered if an applicant has worked/volunteered 20 hours per week or more. If applying for a full-time position, these hours must add up to full-time equivalency. To receive consideration, complete work/volunteer history must be provided in the application.
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The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
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This questionnaire will be used as part of the application and screening process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to provide truthful, complete, and verifiable answers to this questionnaire?
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Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
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The budgeted annual salary for this position is $85,228.07-$143,512.10. This is not negoti
