Bachelor's degree in Construction Management, Engineering, or related field, or equivalent experience.
5-7+ years in commercial construction operations (e.g., Project Engineer, Project Manager).
2+ years of experience in training or mentoring construction staff.
Proficiency in Viewpoint Vista and Autodesk Forma, including relevant workflows.
Working knowledge of scheduling software (e.g., Primavera P6) and Learning Management Systems (LMS).
Advanced proficiency in Microsoft Office Suite.
OSHA 30 certification preferred, or to be obtained post-hire.
Responsibilities
Design and manage structured training for entry- and mid-level operations roles.
Apply adult learning principles to develop curricula and job aids.
Facilitate in-person, virtual, and on-the-job training sessions.
Manage onboarding for new hires to ensure early contribution.
Travel to jobsites to deliver training and provide hands-on support.
Maintain standard templates and resources for project teams.
Partner with T&D to evaluate training effectiveness and implement improvements.
Benefits
Opportunity for professional development and career advancement.
Collaborative work environment with cross-departmental support.
Exposure to diverse projects across multiple regions.
Flexible work arrangements including remote and onsite training.
Travel opportunities to various job sites and regional offices.
Full Job Description
Description
The Manager of Operations Training & Development leads the delivery and day-to-day management of PENTA's field operations training programs across Arizona, Nevada, Southern California, and other PENTA regions.
Working closely with the Training & Development (T&D) Department and Operations leadership, the Manager owns assigned programs from needs assessment through delivery and evaluation, serves as the Operations training lead for Viewpoint Vista, Autodesk Forma, and other PENTA software, and helps project teams apply PENTA's processes consistently on every jobsite. This role strengthens operational performance, role readiness, and PENTA's talent pipeline.
Major Functions of Position
As part of PENTA, employees have the following responsibilities:
Operations & Field Training Programs
Assist the Sr. Manager in designing, delivering, and managing structured training for entry- and mid-level operations roles, including Project Engineers, Sr. Project Engineers, Project Managers, and Superintendents, as assigned by the Sr. Manager.
Apply adult learning principles and a structured instructional design approach (e.g., ADDIE) to build curricula, job aids, field guides, and e-learning that match PENTA's processes.
Develop and maintain training on construction means and methods, project startup and closeout, scheduling and project controls, quality control and documentation, and field coordination.
Facilitate in-person, virtual, and on-the-job training, and prepare field leaders and subject matter experts to co-facilitate.
Support leadership and career-readiness programs for field employees, including participant progress tracking.
Systems & Technology Training (Viewpoint Vista, Autodesk Forma & Other PENTA Software)
Serve as the Operations training lead for Viewpoint Vista, Autodesk Forma, and other PENTA software, building role-based training for project teams.
Train project teams on Vista workflows, including job cost, project management, subcontracts and purchase orders, change orders, and AP invoice review.
Train project teams on Forma workflows, including Forma Data Management (formerly Autodesk Docs) and Forma Build for drawings, document control, RFIs, submittals, issues, forms, and photos.
Partner with IT and Accounting on system rollouts, upgrades, and process changes, and update training and job aids as workflows change.
Provide field-level coaching and troubleshooting to reinforce correct system use and data quality.
Onboarding & Role Readiness
Manage operations onboarding for new hires in partnership with HR and T&D so they are ready to contribute early in their tenure.
Deliver targeted, skills-based training for role transitions.
Track employee development, skills, and training history to support role readiness and succession planning.
Coordinate mentoring efforts that connect employees across experience levels.
Field Engagement & Support
Travel to jobsites and regional offices to deliver training, observe field execution, and provide hands-on support.
Work with project teams to identify skill gaps and training needs, including scheduling, safety, quality, daily reports, and procurement reporting.
Document site-visit findings and action items, and follow up through closure.
Gather feedback from field teams to refine training content and delivery.
Standardization & Consistency
Maintain standard templates, tools, and resources used by project teams, and keep them current and accessible.
Align training content with company safety standards, quality expectations, and operational procedures.
Support consistent application of processes and training across projects, regions, and project types.
Coordinate with HR, IT, Safety, and other departments, and help communicate company priorities and updates to field teams.
Program Evaluation & Continuous Improvement
Partner with T&D to track participation, completion, and effectiveness, and maintain accurate training records in the LMS.
Measure program impact using participant feedback, knowledge checks, and operational outcomes, and report results to the Sr. Manager.
Recommend and implement improvements to training content, delivery, and processes.
Qualifications
Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience.
5-7+ years of experience in commercial construction operations (e.g., Project Engineer, Sr. Project Engineer, Project Manager, or Superintendent).
2+ years of experience training, mentoring, or onboarding construction staff (formal or informal).
Proficiency in Viewpoint Vista, including job cost, project management, and subcontract and purchase order workflows.
Proficiency in Autodesk Forma, including Forma Data Management and Forma Build.
Working knowledge of scheduling software (e.g., Primavera P6) and Learning Management Systems (LMS).
Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
OSHA 30 certification preferred, or obtained within an established period following hire.
Instructional design or training certification (e.g., ATD CPTD or similar) a plus.
Valid driver's license and ability to travel regularly across PENTA regions.
Skills and Abilities
Strong operational and field construction knowledge, with the ability to translate complex processes and systems into practical, jobsite-ready training.
Highly proficient in Viewpoint Vista and Autodesk Forma, with the ability to teach them to users at every skill level.
Confident facilitator and presenter with field crews, project teams, and leadership.
Clear, effective verbal and written communication with field and office teams.
Strong organization, project management, and follow-through across multiple programs and regions.
Collaborative approach with Operations, T&D, HR, IT, Safety, and Accounting.
Sound judgment and discretion with employee records and sensitive information.
Proactive, solutions-based approach, with the ability to adapt to changing priorities and project needs.
Comfortable working in dynamic jobsite environments.
Working conditions
This is an exempt position and does not qualify for overtime pay.
Can be based in any PENTA region.
Regular travel to jobsites and regional offices across PENTA regions.
Mix of office, jobsite, and remote work depending on training schedules and project needs.
Jobsite visits may include exposure to outdoor conditions, noise, dust, heat, and cold.
Physical requirements
Regularly required, in an 8-hour day, to sit for 5-8 hours and stand, walk, or move around for 1-4 hours.
Ability to occasionally lift and carry training materials or equipment weighing up to 15 pounds.
Ability to safely access and navigate offices and active jobsites, including stairs and uneven surfaces.
