Manager of Multimedia

Description

Position Title: Manager of Multimedia

Position Classification: Regular; Exempt; Full-Time; 40 hours/Week

Reports To: Senior Director of Content and Creative

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options. (Up to 15% domestic and international travel)

Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship.

Position Overview:

The Manager of Multimedia oversees the development and production of compelling multimedia content-video, photography, and motion design-that drives awareness, engagement, and fundraising for Partners In Health (PIH). This role combines hands-on team management with operational oversight and creative guidance, ensuring visual storytelling that is high quality, ethical, and aligned with PIH's brand and values. The Manager collaborates across the global organization to surface stories, lead creative ideation, and guide the development of multimedia content across platforms. They supervise a team of producers, editors, and archivists, maintain multimedia production standards and systems, and play a key role in managing PIH's global multimedia archive.

Responsibilities:

Team Management & Production Oversight (35%)

• Supervise a team of multimedia producers, editors, and archivists, managing team priorities, capacity planning, creative guidance, and mentorship.
• Manage vendor relationships and freelance contributors, including contracting and quality oversight.

Project & Workflow Management (30%)

• Oversee planning, timelines, and deliverables for multimedia projects, prioritize incoming requests against organization's needs and team bandwidth and serve as primary liaison with internal stakeholders to ensure alignment
• Lead pre-production planning, including creative briefs, production schedules, and team coordination.
• Maintain production workflows and asset management systems (Asana, Canto).
• Travel, as needed, for production work.

Creative Leadership & Strategy (25%)

• Support multimedia content approaches that advance marketing, fundraising, and advocacy priorities.
• Review and approve multimedia content to maintain brand standards, including ethical storytelling practices.
• Serve as creative lead for high-impact projects, providing editorial and visual direction.
• Ensure quality control and creative consistency across all multimedia output.

Global Collaboration & Support (10%)

• Provide feedback on multimedia submissions from global teams to maintain quality and consistency.
• Support coordination with site-based communications teams and assist with ethical content gathering guidance.
• Support the hiring, onboarding, and training of Local Communications colleagues joining in a creative capacity

Qualifications:

Required:

• At least 6 years of professional experience in multimedia production, including hands-on video and/or photography work, with a minimum of 3 years of experience supervising creative professionals or managing production teams.
• Strong editorial and visual judgment, with deep knowledge of ethical storytelling practices.
• Proven ability to manage multiple projects and collaborate with diverse stakeholders.
• Excellent communication skills, with cross-cultural fluency.
• Strong storytelling instincts and fluency in multimedia production tools and techniques, including editing software (e.g., Adobe Premiere, Lightroom, or similar).

Preferred:

• Experience in global health, nonprofit, or international development communications.
• Familiarity with tools like Adobe Creative Cloud, Asana, Canto, and SharePoint.
• Proficiency in a second language such as Spanish, French, or Haitian Creole.

Core Values and Competencies

• Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability - Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results - Able to set realistic goals, put plans into action, monitor progress, evaluate outcomes, and apply lessons learned.
• Adaptability - Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork - Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and countries.
• Leading & Supervising - Able to build effective teams, direct and develop staff, and manage others to meaningful outcomes.

Other Requirements

• Travel Requirements: Up to 15% domestic and international travel

This vacancy may be used to fill similar positions.

Our Benefits Are Built for Real Life

We know you do your best work when you're supported.

• Work from anywhere in the U.S. for most roles, with flexibility baked into how we operate
• Comprehensive health coverage (medical, dental, vision, disability, and life insurance) so you can focus on what matters
• A 401(k) with automatic employer contributions to help you invest in your future
• Flexible PTO with no cap, plus generous holidays, summer and winter breaks, and a sabbatical program
• Professional development support and home office reimbursements to help you grow and work comfortably wherever you are

(Some roles may require specific locations or on-site presence. Benefits are subject to plan terms.)

The starting salary range for new hires in this position is between $84,460 - $90,640/year and may vary depending on multiple, individualized factors including functional experience and job-related experience. Our Human Resources team will work with you during the hiring process to understand your likely placement within this salary range. In keeping with Partners In Health's commitment to salary transparency and internal parity, salaries at PIH are not negotiable.