FTE: 1.0,
Shift: Day,
Schedule: Day
Position SummaryThe Manager of Insurance Verification & Authorizations is responsible for the day-to-day operations and management of assigned IV/Auth and IV/Auth Specialty Services staff that verifies insurance benefits, provides accurate cost estimates, collects applicable copays and/or deductibles, and assists patients and family members with resolution of their financial needs in collaboration with Patient Financial Navigators. The Manager develops and implements strategies and specific objectives; develops budgets; creates policies and procedures to support the infrastructure; assures accurate and efficient insurance verification and authorization of all scheduled patients; handles more complex, escalated or urgent issues; ensures all team milestones/goals are met, and continuous delivery of excellent customer service to patients, co-workers and all MultiCare employees. Hospital-based leaders may have a dual matrixed reporting structure.
Requirements- Bachelor's degree in business or healthcare administration or four years of experience in lieu of degree may be considered
- Five (5) years of acute care hospital or health system admitting department/access experience and/or call center experience
- Experience working as a member of a multidisciplinary team
- Three (3) years of experience in a supervisory or lead capacity
Pay and Benefit ExpectationsWe provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $101,545.60 - $146,140.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
