HCA Healthcare

Manager of Emergency Services

HCA Healthcare$75K — $95K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate Degree in Nursing or RN Diploma required
  • Bachelor's Degree in Nursing preferred
  • 5+ years of relevant experience required
  • Active RN license in the state(s) of practice required
  • Basic Life Support (BLS) certification required
  • Pediatric Advanced Life Support (PALS) or Emergency Nursing Pediatric Course (ENPC) required

Responsibilities

  • Oversee daily unit operations to ensure high quality care.
  • Create clinical identity through evidence-based practices for safety and quality outcomes.
  • Lead initiatives to enhance patient experience and satisfaction.
  • Coordinate with interdisciplinary teams for comprehensive patient care.
  • Manage staff scheduling and optimize productivity based on patient needs.
  • Ensure compliance with policies, procedures, and regulatory standards.
  • Drive cost reduction opportunities in operating expenses.

Benefits

  • Comprehensive medical, dental, vision, and telemedicine services.
  • Free counseling and referral services for wellbeing support.
  • Paid time off, paid family leave, and short-/long-term disability coverage.
  • 401(k) Plan with 100% match on 3% to 9% of pay based on service.
  • Education support including tuition assistance and certification help.
  • Additional benefits such as life insurance, legal counseling, and identity theft protection.
Full Job Description
Job Summary and Qualifications

The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

Major Responsibilities:

Quality -

  • Helps create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensures adherence to standards of care.
  • Supports efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.
  • Supports the achievement of internal/external benchmarks, accreditations, and designations.
  • Ensures compliance with all policies, procedures, and regulatory standards.
  • Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
  • Manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
  • Facilitates effective interdisciplinary care coordination within and across departments. Ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
  • Manages nursing practice and unit operations. Monitors and evaluates the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.


Service -

  • Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
  • Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
  • Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
  • Ensures compliance with evidence-based practices that enhance patient experience and customer service.
  • Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
  • Supports a patient-first philosophy and engages in service recovery when necessary.


People -

  • Leads in a way that inspires commitment to the vision/mission/values of the organization. Implements evidence-based employee engagement practices.
  • Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.
  • Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
  • Assumes responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures.


Growth -

  • Represents the organization positively within the community; participates in company-supported community/patient events and in-services.


Finance -

  • Manages staff scheduling. Maintains staffing in accordance with patient care needs and established productivity guidelines.
  • Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.


Qualifications:

  • Associate Degree in Nursing or RN Diploma - required
  • Bachelor's Degree in Nursing - preferred
  • 5 + years applicable experience - required
  • Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation - required
  • Basic Life Support (BLS) - required
  • Advanced Cardiac Life Support - preferred
  • Trauma Nursing Core Course -preferred
  • Emergency Nursing Pediatric Course (or PALS) - required
  • Pediatric Advanced Life Support (or ENPC) - required
  • Neonatal Resuscitation Program - preferred
  • Non-Violent Crisis Intervention - preferred


Benefits


HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women's health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager of Emergency Services opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ

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