UnityPoint Health

Manager Nursing Services - Care Coordination

UnityPoint Health • $80K — $95K *
Des Moines, IA 50317In-Person
Hospitals & Medical Centers
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Graduate of an accredited nursing school or Iowa Board of Nursing approved nursing program.
  • Current licensure in good standing as a Registered Nurse in Iowa.
  • Minimum 1 year of clinical supervisory experience.

Responsibilities

  • Collaborate with Integrated Care Management leaders to implement the care management strategy.
  • Support interdisciplinary connections across the care continuum with UPC and UPH leaders.
  • Provide content expertise and guidance on Integrated Care Management programs.
  • Establish processes to enhance delivery of care management services for targeted outcomes.
  • Utilize patient registry and tools to identify opportunities for care management strategy improvement.
  • Develop targeted care approaches for specific patient populations across UPC and UPH.
  • Create and maintain training resources for care management in partnership with leadership.

Benefits

  • Leadership role overseeing a high-performing care management team.
  • Engagement with clinical and operational leaders for strategic program development.
  • Opportunities for continuous professional development and mentorship.
  • Focus on innovative care management strategies and quality improvement initiatives.
Full Job Description
Overview

The Manager of Care Management provides leadership to care management staff to ensure efficient care coordination, effective operations, and quality improvement. The Care Management Manager leads the execution of the Integrated Care Management Strategy. This manager partners with Integrated Care Management leaders and cross continuum leaders and staff to support the ongoing development of a high performing organization. This individual will engage with clinical and operational leaders to coordinate care management programs to support sustainable achievement of the system's Integrated Care Management objectives in support of the triple aim.

Responsibilities

Integrated Care Management
  • Collaborate with Integrated Care Management leaders to deploy the care management strategy
  • Collaborate with UPC and UPH leaders to support care management efforts and connections across the care continuum.
  • Provide guidance and content expertise regarding Integrated Care Management programs and services.
  • Establish and maintain processes to support the efficient and effective delivery of care management services to achieve targeted outcomes.
  • Utilize patient registry, stratification and other tools/reports to identify opportunities for improvement and innovation of care management strategies.
  • Collaboratively develop targeted approaches to patient populations and work across UPC and UPH to connect care management approaches in the most efficient and effective manner
  • Develop and maintain appropriate training and educational resources for care management in collaboration withIntegrated Care Management leadership.
  • Communicate progress with care management strategies to key stakeholders.

Management
  • Directly mentors and coaches the care managers and social workers as assigned.
  • Responsible for recruitment of top talent to meet program needs.
  • Ensures all team members are oriented and appropriately trained.
  • Implements effective performance management and staff development processes.
  • Establishes effective mechanisms of communication with staff and key stakeholders to foster an environment of openness, trust, and teamwork.
  • Addresses performance issues in a timely manner and according to UnityPoint Health Policies in partnership with Human Resources.
  • Assists in the annual budget process.
  • Analyzes and approves staff expenditures within budget parameters.
  • Provide leadership and direction that ensures top of licensure duties for care management team members.

Quality Assurance and improvement
  • Assists in establishing care management Integrated Care Management metrics
  • Conducts regular operational performance analyses and engages in continuous quality and productivity improvement to promote achievement of care management objectives in support of the triple aim
  • Assist with the development of education and communication related to metrics and performance improvement opportunities for care management/population health initiatives.
  • Partner with leaders across the continuum and health providers to identify obstacles to performance improvement and assigns resources to address them as appropriate.


Qualifications

Education:
  • Graduate of an accredited school of nursing or IA Board of Nursing approved nursing program.

License(s)/Certification(s):
  • Current licensure in good standing to practice as a Registered Nurse in Iowa

Experience:
  • 1 year clinical supervisory experience

Other:
  • Level 2; Light Work: Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires walking or standing to a significant degree, pushing or pulling arm or leg controls or maintaining a production rate pace. Light work requires physical exertion of forces greater than that of sedentary work.

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About UnityPoint Health

UnityPoint Health is a non-profit healthcare organization that provides medical services in Iowa, Illinois, and Wisconsin. The organization was formed in 2013 through the merger of Iowa Health System and UnityPoint Health. UnityPoint Health operates hospitals, clinics, and home care services, and offers a range of medical specialties, including cancer care, heart and vascular care, neurology, and pediatrics. The organization is committed to providing high-quality, patient-centered care and improving the health of the communities it serves.
Learn more about UnityPoint Health
Size
30,000 employees
Industry
Healthcare
Founded
1982
* Ladders Estimates

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