Special Information - This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
About the PositionThe Manager, Nursing leads the delivery of high-quality, compassionate, and student-centered healthcare within Campus Health Services, supporting the health, well-being, and academic success of NAU students. This position provides day-to-day leadership for nursing services, overseeing clinical operations, supervising nursing staff, and fostering a collaborative, service-oriented environment focused on exceptional patient care.
As a key member of the Campus Health Services leadership team, the Manager, Nursing ensures efficient clinical workflows, compliance with regulatory and quality standards, and effective resource utilization. The role partners with healthcare providers and campus stakeholders to enhance services, advance health initiatives, and create a welcoming and accessible healthcare experience for the university community. The manager also contributes to strategic planning, budget development, policy implementation, and continuous improvement efforts that support the evolving health needs of students and staff.
Responsibilities Include 65% - Administrative/Supervisory
- Provides input to employment decisions; has moderate influence over performance and rewards decisions; makes decisions related to allocating resources on a day-to-day basis.
- Typically supervises a team of at least two (2) individual contributors; responsible for task assignment and coordination; ensures staff are trained to be effective and compliant in their work; conducts performance reviews; monitors employee interactions and promotes a productive, inclusive work environment; identifies potential performance and employee relations issues; applies institutional HR evaluation and talent policies and practices.
- Applies planning, organizing, coordinating, and facilitating skills; applies baseline knowledge of employee regulations, policies, and procedures; demonstrates working knowledge of routine work applications.
- Plans, organizes, directs, and evaluates the work of nursing staff to ensure effective, evidence-based clinical services.
- Conducts chart audits, monitors adherence to clinical guidelines, and evaluates service effectiveness using data and outcome measures.
- Ensures adequate staffing, equipment, supplies, and clinical readiness to support daily operations. Prepares reports and documentation, including statistical summaries, narrative updates, and compliance materials.
- Ensures regulatory compliance with local, state, and federal requirements, including HIPAA, FERPA, OSHA, and mandated reporting standards.
- Participates in budget planning and resource allocation to align nursing services with program needs and strategic priorities.
- Develops and updates nursing policies and procedures to support efficient, safe, and compliant service delivery.
- Provides supervision and coaching to nursing staff, interns, and clinical learners, ensuring training, competency, and professional development.
25% - Clinical
- Provides direct clinical nursing care as needed to support patient demand and maintain service continuity.
- Collaborates across departments to support integrated health and wellness initiatives, outreach, and education.
- Coordinates with external partners involved in on-campus clinical or support services.
10% - Other Administrative Duties
- Supports inspection and audit readiness and responds to findings or inquiries from regulatory or accrediting bodies.
- Participates in departmental and divisional committee work
- Other duties as assigned.
Minimum Qualifications - Bachelor's degree in Nursing.
- 1 year of management or supervisory experience.
- 1 years of experience in outpatient setting.
- Registered Nursing license from the Arizona State Board of Nursing.
- Current BLS certification.
*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.
Preferred Qualifications - Master's degree in a relevant field.
Knowledge, Skills, & Abilities Knowledge
- Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses.
- Knowledge of Health, Safety, and Emergency Preparedness policies and procedures.
- Knowledge of documentation of care.
- Knowledge of documenting services provided in an electronic medical record system.
- Knowledge of quality improvement related to the delivery of nursing services.
- Knowledge of patient rights, patient consent, confidentiality and Health Insurance Portability and Accountability Act (HIPAA).
Skills
- Supervisory practices and principles.
- Customer service skills.
- Effective Interviewing skills.
- Active listening skills.
- Recognizes symptoms and diagnostic test results that deviate from normal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Abilities
- Ability to handle emergent and/or potentially critical situations with accuracy, speed and diplomacy.
- Establishes and maintains effective working relationships.
- Communicates effectively.
- Possesses strong problem solving, organizational, and analytical capabilities.
Compensation Salary range begins at $89,551.00. Annual salary commensurate with candidate's qualifications and related experience.
Submit your Application To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.
