Manager - Mortgage Origination

Texas Dow Employees Credit Union

$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • Minimum 3 years of management experience in mortgage lending or operations
  • 5 years of experience in mortgage lending, real estate, retail sales or related fields
  • Strong leadership and coaching skills
  • Proven ability to drive results and achieve production goals

Responsibilities

  • Determine solutions for complex issues presented by Mortgage Loan Officers
  • Coordinate, develop, and manage origination activities and processes
  • Manage daily production and quality expectations to meet business goals
  • Participate in deploying new lending products and processes
  • Lead change initiatives within the team
  • Coach and motivate origination staff to achieve production goals
  • Develop and maintain relationships with external referral sources like Realtors and Builders
  • Work with the Mortgage Fulfillment Team to ensure service timelines are met

Benefits

  • Supportive work environment for professional growth
  • Opportunities for training and development
  • Collaborative culture within the mortgage division
  • Dynamic role with leadership opportunities
  • Engagement with various business lines and external partners
Full Job Description

Essential Duties and Responsibilities:

1. Determines solutions for complex issues presented by Mortgage Loan Officers

2. Coordinate, develop and manage all origination activities, processes, policies and procedures to support department objectives.

3. Manage daily production and quality expectations to achieve monthly business goals and quality service levels.

4. Participates in the deployment of new lending products and processes.

5. Leads change

6. Responsible for coaching and motivating the origination staff to achieve set production goals.

7. Proactively develops and maintains good relationships with other TDECU lines of business and external referral sources such as Realtors and Builders.

8.Responsible for working with the Mortgage Fulfillment Team to ensure service level times are meet on origination, processing, and closing.

Minimum Qualifications:

  • Education: Bachelors degree preferred.
  • Experience: Minimum 3 years MLO management experience. Five years of mortgage lending, real estate, retail sales or related experience.

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