Overview
The Maintenance Operations Manager oversees the maintenance and preventive maintenance of all Hangar and Line facilities, aircraft, components, and equipment.
Responsibilities
- Determine aircraft and components are maintained based on established procedures and FAR.
- Provide guidance and direction to staff concerning: work assignments, on-the-job instruction, job procedures, safety, and best work practices.
- Assist in staffing process to prescreen, interview, and hire qualified technicians.
- Provide training to new technicians and continuously develop current employees to better manage and staff the bases.
- Assist with employee performance development and disciplinary actions.
- Conduct investigations and employee interviews when violations of company policy or federal regulations occur.
- Monitor staffing levels to ensure base personnel are properly trained in accordance with the Company Maintenance Training Program and meet FAA requirements.
- Manage and evaluate established standards of operational performance and appearance for the Hangar and Line.
- Oversee the base activities, implementation of new policies, and maintenance programs.
- Monitor Base performance (delays/completion) to ensure the Base maintains an efficient operation.
- Develop and streamlines processes, base improvements, strategies, staffing, and quality standards.
- Ensure all company policies and procedures are followed by all areas of the maintenance department.
- Maintain a professional relationship with the FAA and assists in gathering and/or providing information as requested.
Make timely, sound, safety-critical decisions in dynamic and high-pressure situations, exercising good judgment to protect the safety and well-being of customers, crew members, and the aircraft.
Other Duties
- Other duties as assigned.
Supervisory Responsibilities
- The Maintenance Operations Manager oversees the maintenance and preventive maintenance of all Hangar and Line facilities, aircraft, components, and equipment.
Competencies Required
- Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company. Displays courage and willingness to take an unpopular stance to make positive long term progress for individuals and the organization.
- Knows Our Business - Looks for way to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.
- Builds Trust and Decision Making - Models honesty and open communications in large group meetings. Responds to challenge in a positive way – seeing it as a way to learn new perspectives and perhaps improve the organization.
- Drive for Results by Inspiring Others - Builds passion and enthusiasm for the organization’s mission. Identifies measurements that will drive long term positive results, and shares the rationale, thus engaging the organization.
- Know Your Team and Leading People - Inspires organization to build effective work relationships that are based on strengths and focused on achieving organizational goals, understanding, and utilizing each team member’s interests and development goals. As a leader, proactively sees opportunities for talented and diverse staff to work with upper leadership to promote development and results.
Qualifications
- High School Diploma or GED equivalent with 4 year degree preference
- 3-5 years of experience in technical aircraft maintenance with increasing responsibilities
- 3 years people management and leadership experience required
- Valid Airframe and Powerplant (A&P) license
- Knowledge of Federal Aviation Regulations, aviation safety standards, safe operating practices under Part 121 FAR
- Valid driver’s license and must be insurable under company insurance coverage
- Interpersonal and communication skills
- Ability to multi task effectively in a fast-paced environment
- PC proficiency using Microsoft Office.
Work Environment & Physical Demands
- Must be able to lift, carry, or move aircraft components weighing up to 50 lbs.
- Must be able to bend, stand, use ladders, work stands, lifts, etc. and be able to work on all areas of the aircraft that may require access during performance of duties.
- Ability to work in airport maintenance facilities, various repair stations and material vendors.
- Can involve long periods of sitting, standing, or walking. Computer work, both word processing and data input function, in a typical maintenance office, line, hangar and general airport environment.
What We Offer
Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.
- Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
- Comprehensive Medical, Dental, and Vision Plans
- 401(k) with Company Match starting on Day 1
- Operational Performance Rewards (OPR) Program
- Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options
FLSA StatusSalary
Minimum Position Pay RangeUSD $106,600.00/Yr.
Maximum Position Pay RangeUSD $131,100.00/Yr.
