Job Summary: The Manager of Lift Experience is responsible for the year-round supervision and operation of resort lifts, ticket/pass verification and all Lift Experience department employees. This role is a member of the mountain operations team with additional resort related oversight duties.
Job Specifications: - Starting Wage: $80,168.40 - $84,084.00 + annual bonus
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
Job Responsibilities: - Oversight of daily lift operation, ticket/pass verification for year-round operations
- Effective communication with all internal and external partners, including supervisory staff, employees, management, and regulatory agencies.
- Build, modify, and implement budgets for Lift Experience departments.
- This role works closely with lift maintenance, product sales and guest services, and other mountain and resort departments. Developing and maintaining strong working relationships with these and other resort departments is critical.
- Ensure appropriate department staff are trained to and understand federal, state, and local regulations as they pertain to lift operations and scanning.
- Department leadership should develop and maintain professional relationships with all regulatory agencies (USFS, OSHA, ANSI etc) and manage applicable permitting processes.
- Safety conscious and responsible to company safety guidelines and procedures -able to set an example and hold others to those standards.
- Participate in Vail Resorts best practice groups and implement initiatives from these groups.
- Implement department training programs and ensure proper documentation for all staff. Ensure all supervisory staff understand and properly incorporate appropriate performance management standards withinthe department.
- Set, train and ensure high service standards withinthe department and resort. Motivate and encourage employees to deliver excellence in guest experience. Identify and develop talent, building future leaders for the department, resort and company.
Job Requirements: - Knowledge of basic computer operations software such as Microsoft Office, Smartsheets, etc.
- Minimum 5 years previous supervisory experience
- Excellent guest service skills
- Minimum S Years in the ski resort operations industry
- Ability to speak, read, write and communicate fluently in English
- Must have a valid Driver's License and clean DMV record
- Ability to ski/ride at advanced level and in variable conditions
- Previous leadership experience with responsibility for employee safety, guest experience, and financial accountability
- Bachelor's Degree or equivalent military experience (preferred)
The expected pay range is $80,168.40 - $84,084.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Requisition ID 518525
Reference Date: 10/24/2026
Job Code Function: Lift Experience
