Proficient in Microsoft Office (Word, Outlook, Excel)
Bachelor's degree in business, logistics, or similar preferred
Experience in mentoring and training team members
Bilingual in English and Spanish is a plus
Availability for varied shifts including holidays and weekends
Strong business acumen and partnership skills with management
Responsibilities
Oversee daily operations of contract carriers and maintain schedules
Develop and mentor staff to achieve goals and train on policies
Manage hiring, disciplinary actions, and conflict resolution
Ensure compliance with warehouse policies and procedures
Supervise employees and manage performance appraisals
Utilize route planning software for efficient delivery routes
Identify and resolve operational inefficiencies
Benefits
Competitive pay
Generous paid time off including holidays and floating Diversity Days
401(k) with up to 5% company match
Comprehensive insurance options including health, dental, and vision
Employee Assistance Program (EAP)
Tuition reimbursement and adoption assistance
Various tax-advantaged accounts for health and commuting expenses
Full Job Description
Compensation for this role is $80,000-85,000 annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
Develop and mentor staff to reach goals; train staff on company policies and procedures
Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
Ensure compliance with corporate warehouse policies, procedures, and programs
Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
Use route planning software to build efficient delivery routes
Manage the dispatch of contract carriers and resolve issues throughout the day
Identify problem areas, including restructuring routes to improve operational efficiencies
Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
Ensure that all work is completed accurately and within established time frame
Ensure photos are taken for every job
Allocate and request additional resources as needed
At a minimum, you'll need:
5 years of related logistics and supervisory experience
Experience with Microsoft Office such as Word, Outlook, and Excel.
It'd be great if you also have:
Bachelor's degree in business, logistics, or similar
Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
Experience mentoring, training, and guiding newer/less-experienced team members
Bilingual English/Spanish (read, write, and speak both languages)
Strong business acumen with the willingness to act in partnership with management teams
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
