Manager, IT Infrastructure Operations

Job Description

The University of Nevada, Reno invites candidates for the position of Manager of IT Infrastructure Operations, in the Office of Information Technology (OIT). Reporting to the Director of IT Infrastructure Operations, the Manager of IT Infrastructure Operations acts as trusted advisor, key knowledge specialist and liaisons supplying advanced level IT expertise. Responsibilities include leading technical projects, technical planning for server administration and unified communications and supervising server/system administrators and IT technicians. The role also involves evaluating and improving IT infrastructure to align with campus needs and developing policies in line with university goals, best practices, and regulatory standards.

The Manager of IT Infrastructure Operations oversees the Unified Communications and IT Operations groups. These teams manage OIT datacenters, enterprise hardware/software for core campus IT services such as virtual servers, file services (physical/cloud), Microsoft 365, email, VOIP, and data backup services.

Required Qualifications

Bachelor’s Degree and five (5) years of related professional work experience OR 

Master’s Degree and three (3) years of related professional work experience

Related Experience:

• Progressively responsible experience in an enterprise, higher education or similarly complex IT environment, including leadership of technical staff, IT infrastructure operations and service delivery.
• Technical familiarity with enterprise infrastructure sufficient to evaluate recommendations, manage risk, and guide operational and strategic decisions.

Preferred Qualifications

• Candidates with experience leading technical teams and managing enterprise infrastructure and unified communications platforms.
• Desirable experience includes improving service reliability; directing incident response and disaster recovery; and managing technology roadmaps, budgets, projects, and vendors.
• Candidates should also demonstrate broad infrastructure knowledge, strong communication skills, and success aligning IT services with institutional priorities.

Compensation Grade

Administrative Faculty – C

To view the salary schedule for this position, please visit: Salary Schedules and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience.

Schedule and Travel Requirements

Occasional travel may be required

Remarkable Retirement

Our retirement plan is beyond compare. Your 19.25% contribution is generously matched by the University.   With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow!  All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada. 

Perks of Working at UNR

• Health insurance options including dental and vision - Health Insurance
• Generous annual and sick leave and life insurance – Faculty Benefits
• E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options.  E.L. Wiegand Fitness Center
• Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders
• Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
• Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University. Faculty Senate
• No state income tax!

Grants-in-Aid for Faculty Employees

The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner.  Faculty Grants-in-Aid

Faculty Dual Career Assistance Program

The University of Nevada, Reno recognizes the importance of addressing dual-career couples’ professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Assistance Program

Department Information

Office of Information Technology department provides computing, software, and communications support services to students, faculty, and staff throughout the University. 

The department manages and supports software development, applications support and data warehousing, network services, and server support and management. The goal of the organization is to assist departments and colleges in automating any administrative or academic process within the University that can benefit from automation and thereby improve the efficiency and accuracy of University operations. Learn more about the Office of Information Technology here: https://www.unr.edu/oit/about-oit

Contact Information

Search Coordinator, Tammy Cushway at tcushway@unr.edu

Exempt

Full-Time Equivalent

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to review of applications, please contact the candidate helpdesk at jobs@unr.edu.

Please attach the following documents to your application. 

1)  Resume/Vita

2)  Cover letter

3)  Reference contact information for three professional references

This posting is open until filled

Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Posting Close Date