WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week.
Essential Functions and Job SummaryThe Manager, Internal Communications supports the development and execution of communications that keep employees informed, connected and aligned with the NBA's business priorities. Reporting to the Director, Internal Communications Strategy, this role will manage day-to-day editorial planning, develop employee-facing content, coordinate communications across internal channels and partner with stakeholders throughout the organization to deliver clear, timely and engaging communications.
The Manager, Internal Communications will serve as a key connector between the Internal Communications team and cross-functional partners, translating organizational updates, employee programs and business initiatives into communications that are relevant and accessible to employees.
Major Responsibilities- Support development and execution of communications plans in support of organizational priorities, employee initiatives and key business milestones
- Draft and edit employee emails, intranet stories, Slack content and other internal communications
- Support the day-to-day management of the employee intranet, including content planning, publishing and quality control
- Recommend appropriate channel, format and timing for communications based on audience needs and communications objectives
- Build relationships with partners across Human Resources, Facilities, Information Technology, Social Responsibility, Legal and other departments
- Develop and execute recurring reports that highlight performance, employee interests and opportunities for improvement
- Help maintain consistent messaging across employee channels
- Help develop messaging across HR Centers of Excellence, including Talent, Development, Total Rewards, Recognition and Business Partnership, ensuring communications align with HR priorities and support companywide engagement efforts
Required Education/Professional Experience- Bachelor's degree in communications, public relations, journalism, marketing or a related field, or equivalent professional experience
- 5-7 years' experience in internal communications, corporate communications, public relations, journalism or related discipline
Required Skills/Knowledge Attributes- Strong writing, editing and storytelling skills, with the ability to tailor content for different audiences and channels
- Demonstrated experience managing communications projects involving multiple stakeholders, deadlines and approvals
- Ability to translate complex information into clear, concise and engaging employee communications.
- Strong judgment, attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Collaborative approach and demonstrated ability to build productive cross-functional relationship
- Experience using communications data or audience feedback to improve content and channel performance
Preferred- Experience supporting HR communications
- Experience managing an employee intranet, newsletter or editorial calendar
- Familiarity with email measurement, content management and employee engagement platforms
- Experience communicating organizational changes, business priorities or employee programs
- Experience in InDesign or other design platform
- Experience in a global, matrixed or highly visible organization
Salary Range:$90,000-$105,000
Job Posting Title:Manager
Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days.
