GENERAL SUMMARY:
This position is responsible for managing all functions of the Insurance Recovery Office across a multi-facility integrated healthcare delivery system; which includes all billing, payor audit processes associated with Henry Ford Health hospitals, outpatient clinics and employed physicians. This position leads through sharing knowledge, motivation and engages the Insurance Billing Office team to provide high quality services, which meet or exceed customer expectations. Collaborates with members of the team, identifies departmental and business unit priorities, establishes goals and implements strategies designed to maximize reimbursement for the health system and fosters a culture of innovation, employee engagement, and exceptional business performance.
EDUCATION AND EXPERIENCE:
- Bachelor's degree in in Business Administration, Accounting, or related field required.
- In lieu of degree, at least 10 years of health care revenue cycle management experience.
- Five (5) years of management experience with healthcare accounts receivable preferred.
- Knowledge of best practices related to revenue cycle operations and day-to-day functionality.
- Knowledge of CPT and diagnosis coding and Third Party billing regulations preferred.
- Experience at a large, complex, integrated healthcare organization preferred.
- Experience with insurance billing, patient accounting systems and other related applications preferred.
- Communication skills and the ability to interact effectively with staff.
- Ability to manage, coordinates, and leads simultaneously.
- Ability to estimate time frames and meet projected deadlines.
- Ability to work with a variety of individuals in executive, managerial and staff level positions.
- Ability to work independently.
- Ability to understand and lead change.
- Goal oriented, exceptional interpersonal skills, change management and political skill.
