Are you looking for a role that will truly challenge you? Can you see yourself leading the commercialization of innovative technologies and services that drive real-world impact? Does the idea of shaping strategic partnerships, growing external business, and turning cutting-edge science into commercial success excite you? If you answered yes, our Chalk River location is looking for a Manager, Innovation and Commercialization to lead and execute strategic commercial initiatives that turn novel ideas into impact. This may be the job for you-apply today!
What will you be doing!- Collaborating with the Director of Innovation, driving commercial growth in new markets through the identification and commercialization of novel products, services and technologies.
- Working closely with CNL stakeholders, such as Science & Technology (S&T) staff, to identify, assess, and commercialize new products, services and technologies with long-term market potential.
- Leading market and business intelligence efforts to support go-to-market plans.
- Managing clients and all other aspects of customer and market management to maintain market share in new and developing or strategic markets.
- Developing a thorough understanding of IP and developing IP management strategies for new products and services, with the support of the Legal and Intellectual Property (IP) team.
- Working with S&T, Business Development leadership, Legal, and external experts to contributing to the development of new business models, business cases, market penetration strategies, fundraising approaches, legal agreements, and project management processes, while maintaining strategic partnership relationships that enable business growth.
- Client Relationship Management
- Managing relationships with assigned existing strategic customers, partners and prospects;
- Taking accountability for the overall account results and the delivery of a consistent and superior customer relationship.
- Leading planning and/or management of accounts in support of the sector.
- Developing strategies to expand each account relationship in consultation with the A/R leadership team and other specialists.
- Maintaining and expanding the relationship network within client and prospect organizations.
- Constantly expanding knowledge of clients' partners' and prospects' businesses; has detailed knowledge of all aspects of client, partner and prospect business and organization.
- Championing customer issues and resolving problems efficiently and effectively (either individually or by garnering the appropriate resources to resolve issues).
- Sharing information with the account team members to help them remain aware of client issues in order to develop and support strategies and tactics to ensure client needs are met.
- Managing the relationship matrix and engagement of account team members and executives as appropriate.
- Account Planning
- Coordinating the development of annual account plans for strategic customers, partners and prospects.
- Resourcing to meet assigned Business Development and Commercial Ventures goals.
- Setting account management objectives for each client, partner and prospect (both financial/revenue objectives and other key milestones, as well as the targeted timeline for achievement).
- Ensuring plans are in place for regular account contact/relationship management and two-way communications.
- Developing an inventory of relationships (actual and targeted/desired) for each account and specific plans for maintaining and further expanding these relationships.
- Establishing a product and services strategy, inclusive of integration into the A/R directorate strategy, to grow the revenues of the business unit.
- Collaborating with Business Development to develop a capture strategy, promotion, outreach, proposal development, and stakeholder and customer engagement strategy.
- Presenting highly complex ideas, anticipating potential objections, and influencing others (internal & external); leading the process.
- Identifying and coordinating CNL resources necessary to support the implementation of the account plans.
- Monitoring progress against the plans during the year and updating as necessary.
- Ensuring data integrity for each account.
- Business Development
- Identifying, creating, developing and cultivating new business opportunities with both current and prospective clients and partners.
- Helping clients diagnose their needs by being intimately familiar with client organizations' strategic needs, sector, competition, issues and challenges.
- Networking with multi-levels/multi-functions, within clients' and partners' organizations to assess and identify business development opportunities, including cross-selling and product development.
- Facilitating the development of new services/products customized to clients' needs by understanding client needs and providing timely information to product development resources within CNL.
- Leading or assisting with the marketing of both new and existing products with strategic accounts.
- Providing insight and support to the Marketing organization and others in Business Development by identifying new strategic opportunities for CNL by researching the market and establishing a network of key contacts in the Sector.
- Leading the account or proposal teams in the development of proposals for new business and managing/facilitating issues which arise.
- Other duties as assigned by your manager.
What we are looking for:- Education
- A University degree in business, engineering, or the sciences; M.B.A. considered an asset.
- Experience
- Minimum 5 years of experience in innovation management, business development, and/or industry relations.
- Experience in leading commercialization strategy and public-private partnerships.
- Experience in preparing briefing materials for senior executives and decision makers.
- Experience in the nuclear, energy, innovation, or science and technology sectors is an asset.
- Experience in client management an asset.
- Experience in change, program, and project management is considered an asset.
- Knowledge, Skills & Abilities
- Advanced understanding of complex technical domains.
- Demonstrated strategic thinking, analytical, problem-solving, and decision-making skills, as well as attention to detail.
- Ability to design, lead, and implement highly complex and sensitive initiatives.
- Strong grasp of Intellectual Property management and deal structuring.
- Ability to leverage descriptive, inferential data analysis for decision-making.
- Highly effective written and oral communication skills for technical and business disciplines.
- Ability to effectively manage relationships with internal and external stakeholders, such as clients, organizations or employers.
- Ability to question constructively to identify all necessary criteria.
- Ability to listen effectively to understand requirements and problems without bias.
- Ability to display a positive attitude towards the customer.
- Ability to foster a culture focused on safety, innovation, and teamwork.
- Knowledge of federal science, research mandates, and government programs.
- Able to manage and adapt to shifting priorities.
- Superior presentation skills (development and delivery).
- Financial accounting and management knowledge are considered assets.
- Bilingualism (English / French) is a significant asset.
- High level of proficiency in the use of Microsoft Office (Word, Excel, and PowerPoint).
- Thorough understanding of commercial proposal preparation.
- Understanding of the process for negotiating commercial agreements.
- Security Clearance Eligibility Required
- Level 2 Secret requires a minimum of 7 years of verifiable history in Canada, Australia, New Zealand, the United States, and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's "Standard on Security Screening" and the "Policy on Government Security."
Working Conditions:- Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week.
Location: HybridLocated in the heart of the
Ottawa Valley, our Chalk River site offers a beautiful natural setting with
forests, lakes, and wildlife right at your doorstep. Surrounding communities such as
Deep River, Petawawa, and Pembroke provide access to excellent recreation and a great quality of life.
Please note: This is a
hybrid position, with a combination of
remote work and onsite presence at our Chalk River Laboratory, Ontario.
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