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Manager, Innovation & AI

Position Summary

The Manager, Innovation & AI serves as a strategic catalyst within White & Case's award-winning Innovation & AI team, driving the firm's vision to redefine legal technology leadership. This role is responsible for evaluating, implementing, and accelerating the adoption of cutting-edge technology and AI solutions, ensuring the firm remains at the forefront of industry advancement. By partnering with cross-functional experts and the broader Practice Solutions team, the Manager spearheads transformative initiatives that deliver measurable impact across practice groups and offices. Through the orchestration and optimization of attorney workflows, this position enables the firm to achieve strategic objectives with rigor and agility, reinforcing White & Case's unwavering commitment to operational excellence and continuous innovation.

Responsibilities

• Consult with and advise lawyers, legal staff and clients regarding the most effective use of technology and AI in their matters; work with them on projects, including contract management, contract automation, transaction management, etc.; oversee each to ensure quality and success.
• Manage the selection, implementation, roll-out and adoption phases of cutting-edge technologies, with a specific emphasis on AI technologies:
• Coordinate with other business services, including technical staff and procurement.
• Assist with testing new technology and provide feedback to project teams and vendors.
• Introduce the technology to matter teams and identify applications.
• Take ownership of the operation management of live client facing programs, taking responsibility for the overall delivery of services working with Innovation & AI team members.
• Collect and analyse usage and other metrics to recommend changes and enhancements.
• May involve international travel.
• Assist with managing the pipeline of technology and innovation opportunities that arise.
• Other tasks as requested.

Essential Job Requirements

• Thorough knowledge of popular legal tech applications, including AI legal workbench tools, firm-wide AI assistants, due diligence document review tools, contract automation, contract management, transaction management, collaboration tools and other legal technologies.
• Experience implementing solutions, including automation tools (such as Contract Express or HotDocs), AI-enabled tools (such as Office & Dragons, Harvey, Legora, vLex, or Hebbia) and Collaboration tools such as HighQ.
• Understanding of the typical practice workflows and processes.
• Expertise in standard applications such as Microsoft Office, including Word, Excel and PowerPoint; expertise in data analytics platforms (such as Tableau or Microsoft PowerBI) a plus.
• Consultancy skills to bridge the gap between business and technology teams; excellent communication and presentation skills; ability to explain technical concepts to lawyers.
• Diplomacy skills to assist with change management; ability to build consensus and work effectively with a cross-functional, global team, and with lawyers at all seniority levels.
• Project management skills to complete projects in a matrixed, non-hierarchical environment.
• Knowledge and awareness of best practices and developments in AI-enabled and automation legal technologies, and ability to apply these to promote continuous improvement.
• Ability to work independently but understand when escalation is required.

Qualifications

• Bachelor's degree required; Juris doctor and/or law-related degree a plus. Technology or business degrees considered with extensive practical experience in legal applications.
• 5 years of professional experience in a firm, legal department or legal tech company required.

Location and Reporting

• This is a full-time role, located in our New York office
• This role reports to the Senior Manager, Innovation & AI

Compensation Range: $164,000 - $225,000

This role reports to
Senior Manager - Innovation and AI

Benefits at White & Case

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.