Raytheon Technologies

Manager, Infrastructure Quality Assurance Test Lead (Puerto Rico)

Raytheon Technologies$100K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University Degree or equivalent experience with minimum 8 years in relevant roles, or Advanced Degree with minimum 5 years experience
  • Proficient in software quality assurance (QA) methodologies and testing practices
  • Familiar with Jira and Confluence
  • Experienced in analyzing system functionality and documenting defects
  • Skilled in preparing technical documentation and collaborating across teams

Responsibilities

  • Create and implement test plans and test cases
  • Develop user content to support the testing process
  • Gather and analyze testing artifacts for results
  • Conduct user acceptance testing (UAT) for enterprise applications
  • Perform UAT for Azure Information Protection labeling
  • Communicate test results to RTX stakeholders
  • Oversee automation of test cases and create testing playbooks

Benefits

  • Comprehensive total rewards package including compensation and healthcare
  • Flexible work schedules promote work/life balance
  • Career development and employee recognition programs
  • Parental leave and support for child/adult backup care
  • Educational assistance for ongoing learning opportunities
Full Job Description
Date Posted:
2026-08-06
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Manager, Infrastructure & Workplace Services will lead a team of QA Analysts, testers and a technical writer to support the Data Labeling and Compliance Team. The Manager will be responsible for creating test plans, building test cases and the automation of the testing process.

What You Will Do
  • Create test plans and build test cases
  • Help build user content
  • Obtain testing artifacts for results
  • Perform user acceptance testing UAT testing for Enterprise Application Services business applications with the M365 program rollout.
  • Perform UAT testing Microsoft Azure Information Protection AIP/labeling of M365 artifacts into non M365 repositories.
  • Perform UAT for testing how data classifications/labels function within and outside of M365 migrating heritage.
  • Track and communicate test results to key RTX stakeholders
  • Perform UAT Remediation Testing as part of the M365 program.
  • QA Team will work on automating UL test cases and creating the appropriate playbooks in general Test Automation.
  • QA team support the automation tool POC and will implement the test automation scripts
  • Comprehensive test scripts for UAT and non-functional testing
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.


Qualifications You Must Have
  • A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience
  • Experience with software quality assurance (QA) methodologies and testing practices.
  • Experience with Jira and Confluence.
  • Experience analyzing system functionality and documenting software defects.
  • Experience preparing technical documentation and collaborating with cross-functional teams.


Qualifications We Prefer

  • Basic familiarity of Azure Information Protection
  • Familiarity with codeless automation tools
  • Familiarity with project management principles and tools
  • Capable of leading QA meetings
  • Strong Windows troubleshooting skills


What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location:
This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote:
This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

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Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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