Manager Information Services (Director, Project Management Office), Box PIMS-1136/01761

Duties Description The New York State Education Department's (NYSED) is seeking candidates for a Manager Information Services position, serving as the Director of the Project Management Office. Under the direction of the Department Assistant Commissioner, the Director of the Project Management Office (PMO) provides leadership and supervision to the PMO team; manages priorities across all Department Information Technology projects; identifies funding sources; develops budgets; and prepares reports for senior leadership on project status, impacts, and risks from a Department-wide perspective. The PMO Director is responsible for establishing and maintaining a consistent project management framework that supports Department priorities, improves project visibility, and strengthens executive decision-making across the Department's Information Technology portfolio. Duties include, but are not limited to, the following: • Manage the PMO team by coordinating small, medium, and large project requests through a defined intake process that clearly shows each request's status, decision points, and movement through the project intake lifecycle; • Ensure each project has a schedule, roadmap, communication plan, and defined reporting structure to provide timely status updates to stakeholders, project sponsors, and team members; • Organize reviews of project costs and benefits, and assign staff to work with submitting stakeholders and Department staff to develop requirements, estimates, and priorities; • Participate in strategic planning with ITS leadership to identify new ways to advance Department goals while ensuring that individual PMO projects remain aligned with those priorities; • Work directly with program areas and stakeholders to develop project budgets and establish funding pathways so that projects have the financial support needed for successful planning and delivery; • Develop sustainable staffing models and project objectives that improve efficiency and support successful completion of project goals; • Ensure the PMO is successful in the planning, prioritization of work, communication, execution, control, and closeout of assigned projects; • Build stakeholder ownership for projects that require greater visibility and support by identifying, forecasting, and escalating critical issues before they affect project delivery; • Coordinate with program area stakeholders, vendors, and executive management to ensure project objectives are clearly understood, actively managed, and successfully met. • Work with staff and vendors to determine project start and end dates, establish critical milestones, and identify appropriate dates for project evaluation; • Oversee implementation of project and portfolio tracking software, including coordinating the implementation team and developing a process to train staff on effective use of the software; • Work with program area managers and staff to provide consultation and training on project management methodology and tools, supporting a consistent process throughout the agency; and • Serve as a central point of contact for Department project information by maintaining visibility into projects that are upcoming, in progress, and completed. Minimum Qualifications Candidate must possess: • 12 years of experience in program or project management. • An active Project Management Professional (PMP) certification may substitute for four years of program or project management experience. The PMP must have been issued by the Project Management Institute (PMI). Three years of the experience must have been at a managerial level. *Substitution: Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience. It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration. PREFERRED QUALIFICATIONS: Preference will be given to candidates who possess: • Experience evaluating, designing, developing, implementing, or overseeing systems and process improvements related to information technology systems. Additional Comments CONDITIONS OF EMPLOYMENT: This position is in the exempt class and the incumbent will serve at the discretion of the Commissioner of Education. Promotions and transfers may change appointees' negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree will be required prior to appointment for the selected candidate. Salary will be commensurate with Education and Experience. Filling of this position is contingent upon Division of the Budget approval. This position allows for the opportunity to telecommute up to 50% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office. Name Office of Human Resources Management Fax (518) 486-5631 Email Address OMSJobs@nysed.gov Address Street NYS Education Department 89 Washington Avenue, OHRM, room 528 EB City Albany State NY Zip Code 12234 Notes on Applying APPLICATION: Qualified candidates should send a resume and letter of interest by November 3, 2026, to OMSJobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-1136/01761) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.