Job SummaryIron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team. In this role, you will be responsible for end-to-end onsite imaging and document conversion operations across multiple shifts, site financial performance and capacity forecasting, and multi-shift supervisory leadership and team development.
What You'll DoIn this role, you will:
- Lead and optimize day-to-day document imaging and conversion operations across multiple shifts, maintaining workflow throughput, equipment readiness, and accurate real-time capacity and volume forecasting.
- Collaborate closely with sales, account management, and internal technical teams to support new program implementations, participate in client facility tours, and ensure clear customer communication.
- Ensure strict adherence to Iron Mountain chain of custody, information security controls, and disaster recovery processes to protect customer data and operational integrity.
What You'll BringThe ideal candidate will have:
- 5+ years of operational computer and document imaging experience, with 2 to 3 years of direct people management experience leading operational teams.
- Strong knowledge of high-volume scanning/imaging workflows, Windows environments, Google Workspace, and imaging software platforms (such as Kofax Ascent Capture).
- Proven ability in capacity planning, workflow performance analysis, budget oversight, and multi-shift team leadership.
- Bachelor's degree in Business, Computer Science, or a related field (or equivalent practical operations management experience).
What We Offer- Salary details: 108K + Bonus opportunity
- Shifts: Onsite, multi-shift schedule (Monday - Friday)
- Location: 6933 Preston Avenue, Livermore, CA
- Competitive compensation and benefits aligned with the experience.
- flexible time off
- Comprehensive health, wellness, and retirement plans (including Day-One medical/dental/vision coverage, 401(k) with company match, and FSA).
- Opportunities for continuous learning and professional growth (including education reimbursement and employee resource groups).
Identified candidate must have's:
- Multi-shift people leadership: Demonstrated experience supervising, coaching, and managing shift supervisors and production staff.
- High-volume document imaging workflows: Hands-on familiarity with production scanners, imaging software (e.g., Kofax), and digital capture processes.
- 100% onsite availability: Ability to manage physical facilities, equipment, chain of custody, and multi-shift coverage directly at the Livermore location.
Reasonably expected salary range: $81,200.00 - $108,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.Category: Operations Group
