Salary : $101,474.00 - $179,619.00 Annually
Location : 1301 Piccard Dr Rockville MD 20850 USA
Job Type: Permanent
Remote Employment: Flexible/Hybrid
Job Number:Department: Department of Health and Human Services
Division: HHS 60 Behavioral Health and Crisis Services Division
Opening Date: 10/29/2026
Closing Date: 11/12/2026 11:59 PM Eastern
FLSA: Exempt
About the PositionPlease note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $101,474 to $164,148, based on the candidate's qualifications and experience.ManagerBehavioral Health and Crisis Services - Diversion CenterWHO WE ARE LOOKING FORBehavioral Health and Crisis Services is recruiting for an experienced and collaborative
Manager III, to lead our developing two-site Diversion Center/Behavioral Health Crisis Stabilization Center (BHCSC) and Residential Crisis Services (RCS) programs. We're seeking a professional who excels in crisis services, interagency coordination, and program development, and who is driven to help divert individuals in crisis from emergency rooms and the criminal justice system. This role oversees high-quality daily operations, strengthens community partnerships, and manages the contracts that sustain these essential services. If you're motivated by service, skilled in both leadership and administration, and ready to make a meaningful impact, please apply!
What You'll Be DoingThis position is critical to advancing Behavioral Health & Crisis Services' mission of promoting mental wellness, preventing substance misuse and suicide, and providing timely, culturally responsive crisis care. Core responsibilities include:
- Manage and provide oversight of BHCSC and RCS operations, ensuring these services function as a licensed alternative to emergency departments and support individuals experiencing mental health or substance use crises.
- Ensure 24/7 operational readiness, safety, and compliance with federal, state, and County regulations, consistent with requirements for BHCSC and RCS programs.
- Develop and implement policies, procedures, and clinical protocols aligned with COMAR standards for crisis triage, assessment, stabilization, medication management, and short-term residential care.
- Oversee procurement, contracting, and operational management of contracted services
- Coordinate with hospitals, emergency departments, law enforcement, and public safety partners, the Department of Corrections, Nexus Montgomery, 911, and 988 to ensure integrated crisis response and continuity of care.
- Oversee multidisciplinary staff, including psychiatric providers, nurses, therapists, peer specialists, and behavioral health technicians, ensuring credentialing and appropriate staffing levels consistent with COMAR staffing expectations for BHCSC and RCS programs.
- Lead strategic planning, quality improvement, reporting, and provide budget input to support sustainable, high-quality crisis services that meet community needs and align with crisis system goals.
- Perform other job-related duties as assigned.
ADDITIONAL INFORMATION:- Essential Position: This position is considered essential personnel for the Department of Health and Human Services during county emergencies.
- Evening and Weekend Hours: This position requires the ability to work some evenings and weekends.
- Background Statement: A background investigation will be conducted into the selected candidate prior to appointment, and it will be a significant factor in the hiring decision
- Financial Disclosure Requirement: The selected candidate will be required to complete and submit a Financial Disclosure Statement.
Minimum QualificationsExperience: Five (5) years of progressively responsible professional experience in grant management and contract management in a local government, public health, and/or behavioral health services setting.
Education: Graduation from an accredited college or university with a Bachelor's Degree.
Equivalency: An equivalent combination of education and experience may be substituted.
License: Possession of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence
when required for job-related duties.
Preferred Criteria, Interview PreferencesPreferred Criteria: The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:
- Master's Degree in a behavioral health field (e.g., Social Work, Counseling, Psychology)
- Licensed in the state of Maryland as a behavioral health professional (e.g., LCSW-C, LCPC, LMSW, LGPC)
- Experience providing crisis intervention, intake assessment, or trauma-informed services in a behavioral health setting
- Experience working within a government, public agency, or community-based behavioral health system
- Supervisory experience leading multi-disciplinary teams
Interview Criteria:Interview preference criteria will be used pertaining to:
- Experience supervising multidisciplinary behavioral health teams.
- Experience developing policies, clinical protocols, or crisis operational procedures.
- Experience coordinating with public safety agencies or hospitals.
- Experience ensuring compliance with COMAR, CARF, HIPAA, and 42 CFR Part 2.
- Experience contributing to budget planning or contract oversight.
IMPORTANT INFORMATIONThe Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Leave BenefitsOur generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement BenefitsAll permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan ForgivenessMontgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit BenefitCounty employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care CostsWorking for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee WellbeingWe deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team.
Montgomery County Benefits01
What is your highest level of completed education? - N/A
- High School/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Juris Doctor
- Doctorate
02
How many years of progressively responsible professional experience in public health and/or behavioral health services, with experience in grant management and contract management, preferably in a local government setting? - No Experience or less than 1 Year
- 1-2 Years Experience
- 2-3 Years of Experience
- 3-4 Years of Experience
- 4-5 Years of Experience
- 5-6 Years of Experience
- 6-7 Years of Experience
- 7-8 Years of Experience
- 8-9 Years of Experience
- 9+ Years of Experience
03
Do you have a Master's Degree in the behavioral health field (e.g., Social Work, Counseling, Psychology, or a related field)? 04
If you answered "Yes" to the above question, please list the specific degree major. If you answered "No", please enter N/A below. 05
Are you currently, independently licensed in the state of Maryland as a behavioral health professional (e.g., LCSW-C, LCPC, etc.)? 06
If you answered "Yes" to the above question, please identify the certification/license. If you answered "No", please enter N/A below. 07
Do you have professional experience providing crisis intervention, intake assessment, or trauma-informed services in a behavioral health setting? 08
If you answered "Yes" to the 
