Manager, Human Resources Business Partner - Card Servicing Strategy
The Card HR team is looking for a Manager, HRBP to work with the Servicing Strategy organization to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; who thrives in a fast paced, collaborative, and values-oriented team.
Key responsibilities:
- Consult with clients, other HRBPs, and HR partner groups (people analytics, recruiting, compensation, tech talent, AR, diversity & inclusion) to effectively execute on people strategy, HR processes, and reporting
- Partner with clients to build relationships, effectively manage stakeholders, and understand business imperatives to execute on HR solutions that are aligned to business needs
- Consult with associates, managers, and HR partners who require assistance on HR-related issues
- Coach people managers on situations including general leadership skills (leveraging Capital One’s Include/Empower/Inspire framework), org design, performance concerns
- Responsible for providing strategic consulting and workforce planning to client groups within Servicing Strategy and deliver an HR strategy that is aligned with the business needs
- Support the planning and delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design.
- Support senior leaders on key areas such as building an inclusive and diverse team, creating a culture of belonging, and acting as a sounding board for all associates to encourage cross pollination, collaboration, and high performance
Basic Qualifications
- Bachelor’s Degree or military experience
- At least 3 years of client facing experience OR at least 3 years of consulting experience OR a combination
- At least 3 years of experience in Human Resources
Preferred Qualifications
- MBA or Master’s Degree
- Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification
- 5+ years of client facing experience or 5+ years of consulting experience or a combination
- 4+ years of experience in in Human Resources or Human Capital Consulting
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $151,900 - $173,400 for Manager, HR Business PartnerRichmond, VA: $138,100 - $157,700 for Manager, HR Business Partner
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
