Location:Hybrid in Jacksonville FL, 3 days a week in the office
Schedule:Monday - Friday, 8am - 5pm
What work will you perform?The Manager, Government Operations, performs the duties of Assistant Facility Security Officer (FSO) while managing a team of 4 direct reports. In this role you will lead the Transportation Protective Services (TPS) and Arms, Ammunition and Explosives (AA&E) training program for employees, BCOs, and agents. Your experience leading teams that support the growth of market share through training, excellent customer service and overseeing day-to-day operations will be paramount to your success. You will lead the team to meet or exceed all established metrics.
Essential Responsibilities: - Manage Landstar Government Agents for compliance with regulations such as the Federal Acquisition Regulations (FAR), Defense Transportation Regulation (DTR 4500.9), NISPOM, MFTURP and/or other requirements as determined by law or government regulation or policy
- Assist the Department Director in preparing/planning DSS (Defense Security Service) inspection audits.
- Schedule and maintain attendance for BCO Arms, Ammunition and Explosives (AA&E) recertification classes throughout the US.
- Assist with the creation, maintenance and modification of 800 + Owner Operator's, 175+ Agent's & 50+ Corporate Employee's Security & Personnel files. Regularly inspect for accuracy & compliance with DoD/DSS Policy.
- Assist in the maintenance and updating of government tenders including accessorial.
- Assist agents and customers in determining equipment availability, sourcing capacity and anticipating freight volumes.
- Respond to any in-transit emergency and notify proper authorities in accordance with applicable laws, government regulations and Landstar policy.
- Coordinate proper paperwork flow with other departments (e.g. Claims, Risk Management, Safety, Compliance, Hazmat, etc.).
- Provide regularly scheduled, remedial, and "as-needed" training to AA&E/TPS drivers, agents, employees and customers/shippers.
- Provide administrative support for the Transportation Protective Services and other security programs (DoD, Federal Agencies or Commercial Vendors).
- Actively manage the entire TPS/AA&E Owner Operator onboarding, training and recertification process from beginning to end (vetting, e-QIP, fingerprints, Interim to Final Clearance, initial and recertification training, etc.).
- Provide back-up support for emergency relief operations as required (FEMA assistance, etc.).
- Manage department CMS (Call Management System).
Required Minimum Experience and Education:- High School Diploma or GED
- Certified Facility Security Officer (FSO)
- Hold Current Department of Defense SECRET Clearance
Preferred Experience and Education:- Bachelor's degree
- Three years of experience as a manager
- Military experience
Knowledge, Skills, and Abilities:- General knowledge of applicable government regulations, policies, and contracts, especially the National Industrial Security Program Operating Manual (NISPOM) and Military Freight Traffic Unified Rules Publication (MFTURP)
- Efficient in Microsoft Office
- Analytical problem-solving skills
- Excellent oral and written communication skills, makes presentations and conducts meetings as needed
- Superb interpersonal skills
- Professional demeanor
- Ability to multi-task
- Excellent organization skills
- Must be able to perform quality work with minimal supervision
- Ability to travel
- Ability to work on call basis; 24 hours, 7 days a week
- Geographical knowledge of North America
- Ability to work in a fast-paced environment.
- Knowledge of trailer equipment types.
**This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 
