DescriptionThe Team Microsoft Enterprise Solutions sits within the IT Engineering group of A&M's Corporate Information Technology organization. The team implements, operates, and evolves the firm's Microsoft enterprise platforms, AI technologies, and the platforms and tools integrated with them. This includes governance, administration, licensing, and lifecycle management across collaboration platforms and AI environments, keeping solutions secure, compliant, and scalable. The team works with other global corporate teams such as Security, Legal, Privacy, the Global AI Knowledge Organization, infrastructure and engineering teams, business stakeholders, and vendors across governance, platform operations, and AI enablement.
As Manager, Governance, Microsoft Enterprise Solutions, you will lead day-to-day execution of Microsoft 365 governance across SharePoint Online, Microsoft Teams, OneDrive, Microsoft 365 Groups, Power Platform, and related governance tooling, partnering with the Manager, AI & Automation on Power Platform and AI governance implementation. You will turn approved direction into working plans, coordinate delivery across technical teams, partners, and vendors, manage business-as-usual governance operations and L3 support, and bring clear recommendations and decision requests to the Director, Microsoft Enterprise Solutions. You will do this in an enterprise-scale, global Microsoft 365 environment that spans dozens of data residency locations and large, growing data volumes, and that continues to expand through new business units, geographies, and AI capabilities.
How you will contributeGovernance delivery and operations
- Lead day-to-day execution of Microsoft 365 governance workstreams, business-as-usual operations, and L3 support, turning approved direction into delivery plans and work assignments.
- Manage intake, prioritization, and delivery tracking, and bring clear recommendations, risks, and decision requests to the Director.
- Serve as the escalation point for complex governance issues and act as incident lead for outages affecting governance platforms and tools.
- Review new Microsoft 365 features and Message Center changes for governance impact.
Governance platforms and tooling
- Coordinate implementation of the approved Microsoft 365 governance framework using native Microsoft 365 capabilities and AvePoint, partnering with the Manager, AI & Automation on Copilot, Power Platform, and AI.
- Manage AvePoint operations and managed services, including workspace provisioning, lifecycle management, and policy enforcement, and direct vendor activity within approved scope.
- Coordinate Microsoft 365 remediation initiatives, including sensitive-file access, sharing controls, and external sharing posture.
- Lead technical research into how Microsoft 365 features and settings affect access, sharing, retention, and data exposure.
Data protection and compliance
- Implement approved Microsoft Purview controls, including sensitivity labels, data loss prevention, and retention, working with the Global Security Office, Legal, and Privacy.
- Coordinate data residency, client data requirements, access reviews, and audit evidence.
Change and adoption
- Oversee technical change control, peer reviewing change records and rollback plans before approval and change advisory board review.
- Lead organizational change management, adoption, and enablement for governance changes, including communications, training, and knowledge articles.
Team, stakeholders, and licensing
- Lead, coach, and develop engineers and contractors assigned to governance work.
- Serve as the primary point of contact for governance stakeholders across A&M business units.
- Provide financial and licensing input into budgets, and translate licensing requirements into guidance for the Support Engineer, Software Asset Management.
QualificationsRequired
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience.
- 5+ years of experience in Microsoft 365 governance or enterprise collaboration technology, including leading delivery, business-as-usual operations, and L3 support in a large, global enterprise or professional services environment.
- Experience operating at enterprise scale in a global, multi-geo Microsoft 365 environment, including scaling governance as the environment grows.
- Strong knowledge of SharePoint Online, Microsoft Teams, OneDrive, Microsoft 365 Groups, permissions, sharing, and lifecycle management.
- Experience with Microsoft Purview and with native and third-party governance tools, with familiarity with AvePoint or the ability to get up to speed quickly.
- Strong knowledge of Microsoft 365 licensing, including storage and add-ons, and its impact on budgets.
- Working knowledge of Microsoft Entra ID, Privileged Identity Management, role-based access, ServiceNow, and change control.
- Experience leading teams, technical change control, and organizational change management.
- Strong communication skills, including presenting complex technical topics to senior and non-technical audiences.
Preferred
- Relevant Microsoft certifications, or commitment to pursuing them.
- Commitment to continuous learning as Microsoft and AI capabilities evolve.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
The salary range is $140,000 - $150,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
