The RoleAXS is seeking a Manager, Fraud Prevention to be responsible for addressing, interpreting, understanding, and applying all applicable laws and regulations to financial processes, practices and procedures. Includes defining the financial compliance strategy and monitoring organizational compliance.
What Will You Do?- Manage fraud team daily operations - Identifies priorities, oversees agent scheduling and KPI monitoring.
- Oversee development of policies and procedures to reduce fraudulent activities and recover any incurred losses.
- Own responsibility for Team development roadmap including; identifying strategic priorities, advocating for resources, staffing and tool/system analysis and procurement.
- Collaborate with other departments as a SME for Global Fraud, Chargebacks and Payments ops.
- Provide input to decisions that affect the functional area; gives input into the budget.
- Manage team performance through timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.
What will you Bring?- 7+ years of experience Fraud Prevention
- 2 + years experience managing teams
- Strong understanding of Payment operations and anti-Fraud and chargeback systems
- Familiarity with SQL or scripting Languages
- Strong Excel
- Adept at collaboration and teamwork
- Familiarity with Project Management
Pay Scale: $120,000 - $130,000
Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.
*Employer does not offer work visa sponsorship for this position.What's in it for You?- Extraordinary People - we're not kidding!
- Meaningful Mission- Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Development and Learning - Opportunities for learning and leveling up through training and education reimbursement.
- Community & Belonging -A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace
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