SummaryUnder the general direction of the National Manager, this position oversees and executes all aspects of human resources operations, including employee relations, talent acquisition, performance management, compensation, benefits, compliance, and workforce planning. The HR Manager partners with leadership to implement HR policies and programs that support business objectives, ensure compliance with applicable laws, and promote a positive and engaging work environment. This role provides guidance to managers on HR matters, drives consistent and fair employment practices, and leverages data and process improvements to enhance overall HR effectiveness and organizational success. The HR Manager also collaborates with and provides support to other HR Managers across Operations to address staffing, employee relations, compliance, and other business needs. Additionally, the position supports new business initiatives, operational expansions, customer launches, and organizational changes by assisting with workforce planning, staffing strategies, organizational structure, and the implementation of HR programs necessary to support successful operations.
Compensation$101,000 - $113,000 yearly salary range. (Subject to Compensation Study Upon Candidate Selection)
Responsibilities- Provide guidance and support to HR Operations teams and business leaders on challenging employee relations matters, including performance management, disciplinary actions, workplace investigations, and employment separations.
- Manage complex workplace dynamics by proactively addressing employee concerns, resolving conflicts, and ensuring consistent application of company policies and applicable employment laws.
- Lead and conduct thorough, objective investigations; facilitate clear communication; and provide guidance to managers on employee relations matters, performance management, and appropriate disciplinary actions.
- Establish and maintain effective relationships with external recruitment partners, ensuring compliance with service agreements and alignment with organizational hiring needs.
- Drive a positive and inclusive work environment through employee engagement initiatives, transparent communication strategies, and collaboration across departments.
- Ensure compliance with all applicable federal, state, and local employment laws and regulations by proactively identifying risks, implementing corrective actions, and advising leadership on compliance-related matters.
- Partner with HQ shared services to ensure timely and accurate processing of payroll actions, including new hires, terminations, and compensation changes.
- Support the development, implementation, and continuous improvement of compensation structures, ensuring alignment with market competitiveness and organizational goals.
- Administer and monitor performance-based incentive programs, ensuring proper execution, clear communication, and compliance with applicable laws and internal guidelines.
- Develop, recommend, and execute workforce planning strategies based on business growth, customer requirements, production volumes, labor-market conditions, turnover, vacancies, and anticipated operational needs.
- Support the planning and implementation of new business, customer programs, facility expansions, organizational changes, restructurings, and other initiatives requiring significant workforce or HR involvement.
- Documentation: Maintain accurate, thorough, and well-organized records of employee relations matters, including investigations, corrective actions, and outcomes, ensuring proper documentation for compliance, audit readiness, and consistent case management.
- Mediation and Coaching: Provide guidance and support to managers and employees on conflict resolution, facilitating mediation when appropriate and coaching leaders on effective communication, performance management, and employee engagement practices.
- Lead and support continuous improvement initiatives designed to increase HR effectiveness, standardize processes, reduce organizational risk, improve responsiveness, and strengthen HR support across assigned operations.
- Reporting and General HR Support: Ensure all ad hoc reporting requests are completed accurately and delivered in a timely manner; support broader HR initiatives and perform additional HR-related duties as needed to meet organizational objectives.
- Other duties as assigned
Benefits of working at GLOVIS America Inc.- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, 14 Holidays, and Sick leave
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
All benefits pursuant to Company policy
Required Skills- Comprehensive knowledge of federal, state, and local employment laws
- Understanding of employee relations practices, investigations, and progressive discipline frameworks
- Familiarity with talent acquisition strategies, workforce planning, and labor market trends
- Working knowledge of HRIS systems (e.g., Dayforce) and HR case management tools
- Effective communication skills (written and verbal), including the ability to deliver difficult messages clearly and professionally
- Conflict resolution and mediation skills with the ability to de-escalate sensitive situations
- Analytical and problem-solving skills, including the ability to interpret data and make informed decisions
- Ability to exercise sound judgment and maintain confidentiality in sensitive situations
- Administrative & Strategic Support Assist management with operational reporting and special projects.
Education & Experience- Bachelors Required
- 7 - 10 years of direct experience
- 7 - 10 years supervisory experience
Physical Requirements- Ability to sit in front of a desk and/or in front of the computer for long periods
- Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
- Constant use of hand/grasping product, writing, and typing
- Sit for 5+ hours per day
- Stand, walk, bend, stoop, reach over shoulder, kneel, push, pull 1-3 hours per day
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure
- This position is located in the West Point, GA office
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
