The Job: Manager, Facility Based Advisors (24 Month Contract)The starting salary range falls within the minimum to mid-point of the salary range.
Starting Salary Range: $102,720 - $128,400
Reporting to the Senior Manager, Physician Business Services the Manager, Facility Based Advisors provides leadership, strategic direction, and oversight for the Facility Based Group Governance program, supporting the development and delivery of services that help facility-based physician groups establish effective governance structures and navigate complex agreements. The Manager is responsible for building, leading, coaching, and developing the Facility Based Advisors team, including supporting recruitment, onboarding, performance management, and professional development as the program evolves. Working closely with Senior Leadership, the Manager contributes to program strategy, identifies emerging needs and priorities, and provides recommendations to strengthen service delivery and ensure resources are aligned with program objectives. The role also oversees team budgets and resource allocation, ensuring financial accountability and alignment with approved funding requirements.
The Manager builds and maintains collaborative relationships with physician groups, physician leaders, health authorities, committees, and internal partners to support program implementation, service adoption, and the successful progression of governance agreements. Providing leadership and guidance on complex or escalated matters, the Manager helps navigate competing perspectives, address barriers to consensus, and facilitate constructive discussions that support effective decision-making and sustainable outcomes. The role works closely with health authority leadership, including Medical Affairs, Chiefs of Staff, Medical Directors, and Vice Presidents of Medicine, as well as internal teams and FPSC, SSC, and EAN leadership, to strengthen alignment and communication across stakeholders. Through ongoing monitoring of program outcomes, stakeholder feedback, and service delivery trends, the Manager leads continuous improvement initiatives and the development of consistent processes, tools, and resources that enhance the effectiveness, scalability, and sustainability of Physician Business Services across British Columbia.
WHAT SUCCESS LOOKS LIKE:Leading Through People (I):- Works with team members to assess developmental needs and provide necessary support and expertise.
- Develops awareness of personal leadership style.
- Ability to identify situations needing attention and is confident stepping in as a mediator if needed.
- Informs team of the reasoning behind decision making to foster trust and stability within the team.
Leading Through Vision (I):- Quickly immerses self in new ideas, supporting change initiatives by following new directions and providing appropriate information.
- Continuously asks for feedback and ideas on how to do a better job and tries new approaches.
- Sets and keeps team accountable for short, medium and long term team goals.
- Participates in change initiatives by implementing new directions and providing appropriate information and feedback.
Leading to Deliver (I): - Encourages self-discipline within the team and detail-based decision making.
- Ability to identify processes within areas of responsibility to draft procedures that comply.
- Seeks guidance on aspects of processes that are out of immediate scope.
- Makes decisions based upon all relevant details and accepts responsibility for the effective delivery of service.
- Understands organizational and initiatives' values, goals and strategies and how they align with and guide daily operations.
- organizational values, goals and strategies and how they align with and guide daily operations.
Leading With Drive (I):- Exhibits drive and determinations to reach a desired outcome without getting discouraged.
- Assertive and forthright with data that supports their views, and ensures presentations and negotiations are based on sound business logic.
- Continuously measures results against agreed upon timelines and makes decisions in a timely manner.
Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other's wellbeing.
WHAT YOU BRING:- A post-secondary degree in Business Administration, Health Administration, Public Administration, or a related field, or an equivalent combination of education and experience.
- 5-7 years of progressively responsible experience in program management, service delivery, stakeholder engagement, or a related field, preferably within health care, physician services, or a complex stakeholder environment.
- Demonstrated experience leading, coaching, and developing teams, including supporting recruitment, performance management, and employee development while fostering a collaborative, inclusive, and accountable team environment.
- Experience developing, implementing, and improving programs, services, processes, and operational frameworks to support organizational objectives and evolving stakeholder needs.
- Strong relationship-building and stakeholder engagement skills, with demonstrated ability to establish trust, influence without formal authority, and collaborate effectively with physicians, senior leaders, and diverse internal and external partners.
- Experience navigating complex or sensitive situations, facilitating discussions involving competing priorities, and supporting conflict resolution, consensus-building, and collaborative decision-making.
- Strong understanding of governance principles, organizational decision-making processes, and the complexities of working within health care systems or other multi-stakeholder environments.
- Demonstrated experience managing budgets, allocating resources, monitoring financial performance, and ensuring accountability within established funding requirements.
- Strong analytical, critical thinking, and problem-solving skills, with the ability to assess program outcomes, identify emerging trends and risks, and develop practical recommendations for continuous improvement.
- Excellent communication, facilitation, and interpersonal skills, with the ability to communicate complex information clearly, engage diverse perspectives, and adapt communication approaches to different audiences.
- Demonstrated commitment to cultural humility, Indigenous cultural safety, reconciliation, and equity, diversity, and inclusion, with the ability to incorporate these principles into leadership practices, stakeholder engagement, and service delivery.
- Strong organizational and project management skills, with the ability to manage competing priorities, coordinate multiple initiatives, and deliver results in a changing environment.
