Job DescriptionDo you have a passion for network infrastructure technologies?Would you enjoy maintaining high use and highly critical global platform infrastructures?Join our Network Infrastructure Team!The Edge Platform team oversees planning, building, maintaining, and operating the global platform. They design, develop, and deploy essential technologies. This includes hardware, software, and network infrastructure supporting Akamai's products. The team ensures reliable availability and optimal performance for customers.
Partner with the bestAs the Manager of Network Infrastructure, you will lead a technical, 24x7 operations team maintaining large-scale network infrastructure. You will resolve complex engineering issues, manage trouble escalations, and maintain core processes. Your team will diagnose hardware, facilitate repairs, manage assets, and partner with datacenter staff. You will work globally with a team of field technicians, internal teams and external stakeholders.
As a Manager of Network Infrastructure, you will be responsible for:
- Cultivating and providing direct supervision for a group of maintenance engineers.
- Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors
- Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility
- Evaluating technical skills of the maintenance team to ensure appropriate expertise
- Determining training needs for solutions and facilitating team training sessions
- Supporting the resolution of high-severity technical incidents and managing remote assets
Do what you loveTo be successful in this role you will:
- Have 6+ years of relevant experience and a Bachelor's degree
- Have experience in Internet infrastructure environments, including routing and access networks
- Have experience managing technical teams,
including a remote global team - Demonstrate a passion for building productive
relationships with teams, providers, and partners - Be familiar with data center portals and NOC
environments - Possess solid communication skills
CompensationAkamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $108,600 - $195,400/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
