The DevOps Manager sits within the Platform Engineering organization and is a working manager role, spending roughly half of their time in leadership and the other half hands-on engineering. This role provides leadership to the DevOps team while remaining deeply involved in design, code, and on-call. Partners closely with development, data platform, data governance, and IT teams to deliver secure, reliable, and cost-effective platform capabilities.
This is a remote role; however, we currently operate in the following states: AZ, FL, GA, IL, IN, MA, MI, MN, MO, NC, NJ, NY, OH, PA, TX and WI. PRIMARY ACCOUNTABILITIES- Lead a team of DevOps engineers, including performance management, growth planning, and career development
- Own the DevOps team roadmap in partnership with the Director of Platform Engineering, including quarterly priorities and capacity planning
- Drive technical decisions and architecture reviews for CI/CD, infrastructure automation, and platform tooling
- Collaborate with engineering, data platform, data governance, and ITOps leadership on cross-functional initiatives and shared standards
- Coach engineers through code review, design feedback, and incident retrospectives
- Represent the team in executive forums, including roadmap reviews, FinOps reporting, and architecture councils
- Partner with the Director of Platform Engineering on AI tooling governance, including standardization on approved platforms, usage policy, and measuring engineering productivity impact
- Design, build, and maintain CI/CD pipelines using GitHub Actions, including reusable workflows, self-hosted runners, and security controls
- Implement and operate infrastructure as code using Terraform across multi-account AWS environments
- Manage Kubernetes (EKS) clusters, including ArgoCD-based GitOps delivery, ingress, observability, and security policies
- Operate secrets management with HashiCorp Vault, including dynamic credentials, JWT/OIDC auth, and External Secrets Operator integration
- Build and maintain observability tooling with Grafana, OpenTelemetry, and Kubernetes-native monitoring stacks
- Lead incident response and post-incident reviews, including authoring runbooks and reliability improvements
- Implement security controls, governance processes, and compliance validation across the platform
- Contribute to AWS network architecture, including PrivateLink, VPCs, and cross-account access patterns
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED QUALIFICATIONS- 7+ years of hands-on infrastructure, DevOps, or platform engineering experience, with at least 2 years in a technical lead or team lead capacity
- Demonstrated experience as a working manager or tech lead who balances IC delivery with team leadership
- Deep experience with infrastructure as code using Terraform, including modules, state management, and multi-account patterns within AWS Organizations
- Production experience operating Kubernetes (EKS preferred) and GitOps delivery, ideally with ArgoCD or Flux
- Strong CI/CD experience with GitHub Actions, including security scanning, artifact management, and self-hosted runners
- Strong scripting experience with Python, Bash, or similar
- Working knowledge of HashiCorp Vault or comparable secrets management platforms
- Experience with cloud-based networking, including VPCs, private connectivity, DNS, and identity-based access
- Experience with observability tooling such as Grafana, Prometheus, OpenTelemetry, or equivalents
- BS in a relevant field or equivalent professional experience
PREFERRED QUALIFICATIONS- Experience supporting a regulated environment (HIPAA, SOC 2, GDPR)
- Experience with Databricks, Kafka, or other data platform components
- Familiarity with FinOps practices and cloud cost governance
- Experience working in Agile teams and influencing engineering practices across multiple product areas
- Experience integrating AI coding assistants into team workflows, including establishing usage norms and security guardrails
- Comfort operating as both a leader and a builder, with strong judgment on when to delegate and when to dive in
- Ability to translate technical decisions into business-friendly language for executive stakeholders
- Strong written and verbal communication skills, including documentation discipline
- Curiosity, ownership, and resilience under tight deadlines
- Track record of mentoring engineers and elevating team performance
SALARY, BENEFITS AND PERKS- Competitive total compensation package
- Medical and dental coverage at no premium cost for employees
- 401(k) and profit-sharing retirement plans
- Flexible spending accounts
- Paid time off (PTO)
- Company-paid holidays
- Gender-neutral parental leave
- Bereavement and pet leave
- Continuing education and professional accreditation sponsorship
- Life and AD&D insurance
- Short- and long-term disability
- Employee assistance program
- Mental health support program
- Additional perks
Reflected below is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.
- $133,100 - $221,900 annually
Our Values In Action: How We CARE We live our values daily through four commitments:
- Connect: Collaborate selflessly to support others, advance ideas, and solve problems using critical thinking.
- Act: Bring integrity and respect to every interaction-no exceptions.
- Reach: Commit to continuous learning and knowledge sharing that strengthens teams and clients.
- Embrace: Foster inclusion and belonging so everyone can thrive and contribute.
