DescriptionPosition Title: Manager, DevOps
Department: Technology / DevOps
Location: Boise, Idaho
Reports To: Director of IT
Position Summary
The DevOps Manager will lead a high-performing team responsible for automation, cloud infrastructure, and CI/CD pipeline management across multiple environments. This role is central to enabling development velocity, improving system reliability, and driving innovation through AI-assisted DevOps practices. The ideal candidate is a strong communicator, experienced in AWS and Atlassian toolsets, and skilled at balancing hands-on technical leadership with effective project and people management.
Key Responsibilities
- Lead, mentor, and grow a team of DevOps Engineers and Cloud Platform specialists.
- Oversee design, implementation, and maintenance of CI/CD pipelines across multiple applications and environments.
- Integrate AI and automation technologies to improve efficiency, reduce manual intervention, and enhance system observability.
- Partner with Application Development, QA, and Infrastructure teams to ensure smooth and secure deployments.
- Manage and optimize cloud infrastructure within AWS, ensuring scalability, cost efficiency, and adherence to security best practices.
- Administer and enhance Atlassian toolsets (Bitbucket, Bamboo, Jira, Confluence) to support the full SDLC.
- Define and track operational KPIs, including deployment frequency, lead time for changes, mean time to restore (MTTR), and change failure rate.
- Collaborate cross-functionally to support initiatives involving AI-driven monitoring, predictive alerting, and self-healing systems.
- Oversee change management processes and ensure compliance with security, regulatory, and audit standards.
- Lead or contribute to key DevOps and platform projects, ensuring timely delivery, clear communication, and measurable outcomes.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
- 7+ years of DevOps or Cloud Engineering experience, including 2+ years in management or team lead capacity.
- Strong proficiency in AWS (EC2, ECS/EKS, Lambda, CloudFormation, IAM, S3, RDS, etc.).
- Must have h ands-on experience with CI/CD tools such as Bamboo, Bitbucket Pipelines, or GitHub Actions.
- Proven success implementing automation frameworks and infrastructure-as-code (IaC) using Terraform, Ansible, or CloudFormation.
- Experience managing Atlassian suite administration (Jira, Confluence, Bitbucket, Bamboo).
- Familiarity with AI-driven DevOps concepts, observability platforms (e.g., Datadog, Prometheus, Grafana), and ML-assisted automation.
- Excellent communication, leadership, and project management skills with the ability to translate complex technical topics into clear business language.
- Strong understanding of Agile, ITIL, and modern software development methodologies.
Preferred Skills
- Experience with containerization and orchestration (Docker, Kubernetes).
- Background in Python, Go, or scripting for automation and tooling.
- Exposure to security and compliance frameworks (SOC 2, ISO 27001, NYDFS, etc.).
- Demonstrated success driving culture change and DevOps maturity across distributed teams.
Work Environment and Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position with a work schedule of Monday-Friday with occasional schedule adjustments for night and weekend work.
Travel
This position will require up to 10% travel.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
