Anticipated End Date:2026-10-31
Position Title:Manager DBG Account Management
Job Description:JR209791 Manager DBG Account ManagementResponsible for executing account management activities for an assigned book of business. Leverages knowledge of market drivers and manages plans in order to ensure their team meets or exceeds annual retention, customer satisfaction and revenue goals.
LOCATION: Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
How you will make an impact:- Support leadership in driving plans to ensure business meets profitability standards.
- Work with matrix partners to develop strategies and executes plans to achieve client membership and financial goals.
- Provides input to the Product Development team on opportunities to create profitable and efficacious products that meet strategic needs of clients.
- Hires, trains, coaches, counsels, develop, motivates and evaluates performance of direct reports.
- Supports budget tracking and financial oversight in partnership with leadership and matrixed stakeholders.
- Supports oversight of regional crisis line/call center operations and collaborates with providers and community stakeholders to help ensure timely, appropriate response to crisis calls.
Minimum Requirements:- Requires a BA/BS and a minimum of 5 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:- Excellent managerial and leadership skills are highly preferred.
- Behavioral health and crisis services experience is strongly preferred.
- Knowledge of the 988 Suicide & Crisis Lifeline, regional crisis line systems and crisis call center operations strongly preferred.
- Experience collaborating with crisis response providers, community partners, public-sector stakeholders and cross-functional teams preferred.
- Experience with budget tracking, understanding budgets and financial accountability preferred.
- Demonstrated ability to lead established teams, navigate complex stakeholder relationships and adapt effectively in a high-pressure crisis services environment preferred.
- Strong presentation and public speaking skills, with the ability to effectively deliver crisis services presentations to community providers and key stakeholders.
- TRAVEL: Approximately 40% regional travel is expected, including visits to providers, monthly ASO meetings in Olympia, Washington, and occasional travel to other regions. This position is based in Pierce County, Washington.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $116,564 to $174,846.
Locations: Washington State
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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Job Level:Manager
Workshift:1st Shift (United States of America)
Job Family:SLS > Sales - General
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
