Manager, Data Operations

KPMG

$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum five years managing data operations with strong knowledge of Azure tools and Generative AI concepts.
  • Bachelor's degree preferred; High school diploma or GED required.
  • Experience leading Managed Service Provider (MSP) teams across multiple time zones.
  • Proficient in developing and maintaining comprehensive technical documentation.
  • Track record of meeting SLAs and translating insights into actionable improvements.
  • Strong communication and collaboration skills with cross-functional teams.
  • Authorized to work in the U.S. without employment-based visa sponsorship.

Responsibilities

  • Lead and manage MSP resources for Azure Data Lake operations.
  • Ensure platform stability through proactive monitoring and incident management.
  • Own SLA performance by tracking metrics and driving corrective actions.
  • Oversee end-to-end data operations monitoring and stakeholder communication.
  • Maintain operational documentation including design artifacts and troubleshooting guides.
  • Act as primary escalation point for operational issues, collaborating with cross-functional teams.
  • Uphold KPMG's professional work environment through integrity and responsibility.

Benefits

  • Comprehensive medical and dental plans.
  • Vision coverage and life insurance options.
  • Disability insurance for additional support.
  • 401(k) plans to support retirement savings.
  • Personal Time Off and holiday breaks each year.
  • Robust personal well-being benefits for mental health support.
Full Job Description
KPMG is currently seeking a Manager, Data Operations - Azure Data Lake to join our Digital Nexus organization.

Responsibilities:
  • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
  • Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
  • Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
  • Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
  • Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
  • Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:
  • Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
  • Bachelor's degree from an accredited college or university is preferred; High school diploma or GED required
  • Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
  • Strong ability to develop and maintain clear, comprehensive technical and operational documentation
  • Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
  • Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=8147_9_26

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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