Full Job Description
Manager, Customer Vertical Marketing
Are you energized by developing customer-focused marketing strategies that drive growth and create meaningful business impact? Do you enjoy leading talented marketing teams while partnering with sales, dealers, and customers to bring integrated go-to-market strategies to life? Are you looking for an opportunity to help shape the future of marketing within a growing solutions portfolio at Steelcase while helping build the marketing organization of the future?
You'll Support Meaningful Work By:
• Leading customer vertical marketing strategies that align business objectives, customer needs, and market opportunities to drive growth across the portfolio.
• Developing and executing integrated go-to-market plans, including positioning, messaging, campaigns, content, events, and customer engagement programs.
• Partnering closely with Sales, dealers, and Customer Experience teams to support pipeline growth, customer acquisition, retention, and revenue objectives.
• Collaborating with Product Development and Portfolio Management teams to support commercial launches and communicate differentiated value propositions to the market.
• Leveraging customer insights, competitive intelligence, and market trends to identify growth opportunities and inform strategic marketing decisions.
• Managing marketing investments, annual planning activities, budgets, and performance metrics to optimize business impact and return on investment.
• Leading and developing a high-performing marketing team through coaching, strategic direction, collaboration, accountability, and continuous growth opportunities.
Qualifications
Minimum Qualifications
• Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent relevant experience.
• 8+ years of progressive B2B marketing experience, including experience developing and executing integrated marketing strategies and go-to-market plans.
• Direct people leadership experience, including coaching, mentoring, and developing marketing professionals.
• Experience translating business objectives into marketing strategies that drive customer engagement, demand generation, and business growth.
• Experience partnering with cross-functional stakeholders, including Sales, Product Management, Customer Experience, and Portfolio teams.
• Strong business and financial acumen, including experience with budget management, investment planning, and performance measurement.
• Excellent communication, collaboration, and project management skill
Desired Skills and Experience
• Experience developing and leading integrated marketing strategies that drive customer engagement, demand generation, and business growth.
• Experience marketing complex B2B solutions within commercial interiors, workplace solutions, technology, healthcare, education, or similarly complex industries.
• Experience supporting dealer, channel, or partner enablement strategies and understanding the relationship between marketing and commercial performance.
• Experience collaborating with Product Development and Portfolio Management teams to support product launches and commercialization efforts.
• Ability to leverage customer research, market insights, and competitive intelligence to identify growth opportunities and shape marketing strategy.
• Experience influencing stakeholders and navigating complex, matrixed organizations.
• Strategic mindset with the ability to balance long-term planning and hands-on execution.
• Experience developing high-performing teams and fostering a collaborative, growth-oriented culture.
• MBA or advanced business degree preferred.
Level: #mid_senior_level
Work Arrangement: #LI-Onsite
Job Functions:
• #Marketing
• #Management
• #Strategy_Planning
• #LI-NJ1