Purpose
- Responsible for the overall direction, coordination, implementation, execution, control, and completion of team’s assigned customer projects ensuring consistency with appropriate strategy, commitments, and goals.
- Responsible for managing 16+ project specialists and achieving annual sales targets of $150 million plus, ensuring alignment with company objectives and compliance with established pricing and operational policies.
Responsibilities
- Provide leadership in the planning, documentation, and ongoing execution of customer projects, as assigned.
- Ensure customer projects are billed out completely, accurately, and timely capturing revenue and margin leakage for successful project close-outs.
- Create and maintain a consistent approach to project order management and services. Act as a change agent for continuous improvement through enhanced methodologies.
- Assist in defining project order scope, objectives, and deliverables that support business goals, in collaboration with district management and customer requirements.
- Develop full-scale project order plans and schedule project order timelines.
- Estimate and coordinate the resources and participants needed to achieve project order goals; assume administrative role for onsite or virtual meetings, calls, and webinars between internal and external participants. Manage project spend.
- Provide direction and support to customer project order teams; coach and mentor team members on project order management and general project management techniques.
- Effectively communicate project expectations to team members and customers in a timely and clear fashion.
- Track project deliverables using appropriate tools; monitor and report on progress of projects to key stakeholders.
- Proactively manage changes in project scope and devise contingency plans to ensure the achievement of project outputs.
Requirements
Minimum
- 5+ years of experience: This is a senior-level Project Order management position for an individual with substantial experience in orders management
- High school diploma or GED
Preferred
- 5-7years experience: Project Order Management
- Four-year degree: Or equivalent business or operations experience
Knowledge, Skills, Abilities
Knowledge
- Knowledge of project order management and strategies
- Knowledge of the Companys products and service offerings
- Knowledge of SAP
- Knowledge of Microsoft Office Suite including Word, PowerPoint, and Excel
Skills
- Planning, organizational, and time management skills
- Troubleshooting and problem-solving skills
- Leadership skills
- Verbal and written communication and presentation skills
- Conflict management skills
- Decision making skills with the ability to take appropriate risks
- Analytical skills
Abilities
- Ability to effectively interact and communicate with all levels within the district and external customers
- Ability to manage competing priorities, multitask, resolve conflicts and meet tight deadlines
- Ability to work in a team-based environment
- Ability to manage resources effectively
- Ability to make decisions in a rational, systematic, and logical manner
- Ability to demonstrate a forward-looking, results-oriented perspective in motivating and inspiring others
- Ability to effectively supervise staff and achieve results through others
- Ability to effectively train and instruct in both group settings and one-on-one
Pay Details
The expected salary for this position is starting at $100,000 annually depending on experience. This position is also bonus eligible based on specific and relevant business metrics.