Job Description:The Office/Community Relations Manager is a hands-on, highly organized leader responsible for launching and operating our new office while overseeing HR administrative processes, vendor management, and community engagement. This role serves as a central point of coordination across internal teams, applicants, community partners, and vendors to ensure the pre-opening timeline stays on track and all operations run smoothly, efficiently, and in compliance with company standards.
The Office/ Community Relations Manager also leads the day-to-day operations of the Vendor and Career Center in Corona, NY, acting as the primary contact for job seekers and suppliers engaging with Hard Rock Hotel & Casino Metropolitan Park. Through strong relationship building and operational oversight, the role ensures a professional, welcoming, and high-quality experience for all visitors and partners.
ESSENTIAL FUNCTIONS:- Maintain expert knowledge of HR policies, employment regulations, and labor laws to ensure full compliance.
- Serve as a primary resource for applicants by providing guidance on employment opportunities.
- Respond to HR and vendor inquiries, manage communications, and coordinate scheduling for interviews, appointments, and services at the Vendor & Career Center.
- Partner with the Community Engagement Team to strengthen local relationships, expand outreach, and advance workforce development initiatives.
- Deliver the Hard Rock Workforce Readiness Program to help prepare local talent for opportunities with Hard Rock Hotel & Casino Metropolitan Park.
- Represent Hard Rock at community events, job fairs, and vendor outreach activities to promote employment and partnership opportunities.
- Maintain a visible presence across office, HR, and community-facing functions to support staff, resolve issues, and ensure smooth daily operations.
- Assist in planning and executing career fairs, vendor fairs, and Hard Rock-sponsored events that support recruitment and supplier engagement.
- Act as a liaison between the local operation and corporate HR, Community Engagement, Procurement, Security, IT, Communications, and Legal teams to ensure alignment with organizational standards and strategic priorities.
- Coordinate with Corporate Procurement team to ensure vendor processes, documentation, and compliance meet Hard Rock requirements.
- Collaborate with Corporate HR to align recruiting activities, onboarding timelines, and workforce readiness efforts with property hiring strategies.
ABILITY TO:- Prioritize operational needs while managing multiple tasks, shifting deadlines, and competing demands.
- Coordinate office and facility operations, including supplies, vendor support, and overall logistics.
- Work a flexible schedule to include weekends, varying shifts, extended hours, or event support as needed.
- Perform effectively in a fast-paced, high-volume, and constantly evolving environment.
- Interact professionally with business partners, team members, vendors, applicants, and community stakeholders.
- Demonstrate proficiency in Microsoft Office and the Microsoft 365 Suite, including Teams, SharePoint, and Outlook.
- Utilize internal systems, including Workday, to manage employee data, workflows, and procurement.
- Apply strong organizational and time-management skills with exceptional attention to detail.
- Communicate clearly and professionally, demonstrating strong listening, speaking, reading, and writing skills.
- Deliver information effectively in both one-on-one and group settings.
- Communicate fluently in English; additional languages are a plus.
LEADERSHIPStrategic Leadership
- Establish goals and priorities aligned with organizational objectives.
- Develop and implement plans to achieve business results.
- Identify opportunities for improvement and recommend operational enhancements.
- Support organizational growth initiatives and change management efforts.
Team Leadership & Development
- Conduct regular one-on-one meetings and performance discussions.
- Support employee growth, succession planning, and career development.
- Foster teamwork, collaboration, and accountability
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:- Bachelor's degree required in Human Resources, Business Administration, Hospitality Management, Public Administration, Communications, or a related field.
- Relevant HR certifications preferred (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP).
- 5-7 years of progressively responsible experience in office management, HR coordination/operations, community engagement, vendor management, or similar administrative leadership roles.
Pay Range:$100,000 - $146,300/Salary
