Job SummaryThe Clinical Product Training Manager (Northeast) is responsible for the development, implementation, and delivery of clinical and technical training programs supporting Liquidia's commercial products. This role serves as a subject-matter expert in disease state education, product knowledge, and partner training, acting as a strategic liaison between internal Liquidia teams, and external stakeholders to ensure consistent, compliant, and high-quality education that supports patient access and appropriate product use. This role will be covering the Northeast region of the United States.
Job Requirements- Bachelor's or Associate's degree in Nursing.
- 8+ years (Bachelor's) or 10+ years (Associate's) of combined clinical, training, or healthcare business experience (or 6+ with masters), including a minimum of 4 years in a leadership capacity, such as owning training initiatives, mentoring peers, or acting as a subject-matter expert across teams.
- Active, unencumbered RN license (state or compact), or Doctor of Pharmacy license, with ability to obtain and maintain additional licenses for assigned territory.
- Strong understanding of specialty pharmacy services, patient support programs, and healthcare delivery models.
- Demonstrated experience delivering clinical education, training, or presentations to diverse audiences.
- Excellent verbal and written communication skills.
- Proven ability to operate independently in a field-based role.
- Ability to travel up to 70-75%, including overnight travel.
Job Responsibilities- Develop, implement, and maintain clinical and product training curricula, educational standards, and support materials for product distribution partners and the Liquidia access program.
- Deliver engaging and informative disease state, product, and device training programs to audiences of varying sizes in both field-based and corporate settings.
- Serve as a clinical education liaison between Liquidia and internal partners to ensure alignment with approved messaging, training objectives, and compliance requirements.
- Act with urgency when addressing critical training needs that may impact patient access, product initiation, or continuity of therapy.
- Establish and maintain strong professional relationships with key partner stakeholders through both in-person and virtual engagement.
- Plan, prioritize, and execute training sessions across assigned geographic territories, including field locations and corporate facilities.
- Collaborate cross-functionally with internal Liquidia teams, including market access, sales, training, marketing, medical affairs.
- Conduct recurring clinical and product training sessions with specialty pharmacy (SP) partners in both group settings and one-on-one engagements, including in-person and virtual educational sessions.
- Partner closely with internal product complaints and specialty pharmacy stakeholders to support the review and investigation of product complaints and/or adverse events, collaborating to research details, provide clinical context, and facilitate appropriate follow-up and documentation in alignment with company policies and regulatory requirements.
- Assist with internal field team training initiatives related to product knowledge, specialty pharmacy workflows, and patient support programs.
- Identify training gaps, partner needs, and opportunities to enhance service quality and responsiveness; provide actionable recommendations for improvement.
- Participate in company-sponsored meetings, trade shows, and national or international medical conferences related to Liquidia products and disease states.
- Provide clinical education support and product knowledge to various internal Liquidia departments as needed.
- Foster trust and long-term partner engagement through clear, consistent, and professional communication.
- Participate in scheduled planning, alignment, and strategy meetings, providing field-based insights and recommendations.
- Follow all company compliance policies, procedures, and training requirements.
Job BenefitsLiquidia offers a competitive compensation package as well as a comprehensive benefits package that includes Medical, Dental, Vision, STD, LTD, 401(k) Savings Retirement Plan, ESPP, and more!
