Proficiency in Microsoft Suite (Word, Excel, PowerPoint)
Discretion in tactical decision-making
Legally authorized to work in the U.S. without sponsorship
Responsibilities
Review charter operations for compliance with operational, regulatory, and safety requirements
Provide guidance to cross-functional teams for authoring and publishing charter operations policies
Develop and revise safety-critical publications like Ops Alerts and Pilot Bulletins
Coordinate with the Nav Data Base team for navigation information availability
Ensure collaboration with station personnel and authorities for charter policies
Obtain station noise abatement and curfew requirements for compliance
Assist in developing NRFO 1 operations procedures with various departments
Benefits
Comprehensive health insurance
401(k) retirement plan with company match
Paid time off and holidays
Employee travel benefits
Professional development opportunities
Full Job Description
Description
Job Overview and Responsibilities
The Manager - Flight Charter Operations ensures pilots have the information and tools to operate per the global system's Core 4 principles. Reviews and develops Flight Operations content, communications, briefings, and consolidation of engineering analysis conducted at the request of the UAL Charter department as directed by the Sr Manager of Charter Flight Operations. This leader ensures all charter operations align with United Airlines Part 119 certificate requirements, including Flight Operations policy, aircraft fleet-specific policy and procedure, and FAA Operations Specifications. The Sr Manager coordinates and leads the assigned scope of responsibility among cross-functional groups to author and publish all charter operations policies and procedures while leading, developing, and mentoring the Manager of Charter Flight Operations. Conducts on-site analysis and review of charter operations, station startups, and safety risk management as directed.
Reviews all charter operations for compliance with all operational, regulatory, and safety requirements.
This mitigates the risks to the Part 119 Operating certificate by developing the flight operations charter/military station navigation procedures and constructing charter briefing packets and 10-7 charts.
Provides guidance and leadership to cross-functional groups to author and publish all charter operations policies and procedures.
Responsible for developing, authorship, and revising charter-specific safety-critical and time-critical publications to include Ops Alerts, CCS Messages, and Pilot Bulletins with final approval from the Sr Manager of Charter Flight Operations and the Director, Flight Ops Policy & Performance.
Coordinates with the Nav Data Base team to ensure that all navigation information is available prior to the chart operation in three formats: electronic navigation charts, electronic backup charts, and FMC nav data software.
Ensures coordination with station personnel, local airport authorities, Flight Ops Engineering, and ATC to develop/maintain the charter policies and procedures, including the charter briefings, which provide the required technical information to pilots to operate at each charter station.
Obtains Station noise abatement and curfew requirements to ensure compliance with local ordinances.
Assist in developing procedures and policies governing all NRFO 1 operations with Inflight, NOC, Flight Standards, and Corp Security.
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree
4 + years of airline experience
Strong communication skills
Knowledge of airline operations
Ability to work cross-divisionally.
Highly organized and the ability to multi-task competing priorities, demands, and timelines.
Provide leadership, guidance, influence and mentoring.
Microsoft Suite - Word, Excel, PowerPoint
Has discretion in making tactical decisions; provides input on strategic decisions to management as required.
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree or 6 years of relevant work experience
FAA Aircraft Dispatcher Certification
ATP or Commercial Pilot experience
5 + years' experience with 121 or 135 experience.
4+ years of experience with Airline Charter operations
2+ years SMS experience
ATC and aircraft operational experience
Air Operations experience
Knowledge on the FARs
Previous management experience
Project management experience
Experience drafting, coordinating, vetting, and distributing policy and procedural information.
Worldwide aeronautical knowledge, including enroute and terminal airspace procedures, regulatory and operational requirements.
Military airport charter evaluation, including knowledge of arrestor systems
Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.
About United Air Lines, Inc
United Airlines is a major American airline that operates a large domestic and international route network. The company is headquartered in Chicago, Illinois and is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines operates a fleet of over 800 aircraft and serves more than 350 destinations in over 50 countries.
