Manager CDT Clinical Operations

StateJobsNY • $84K — $131K *
Albany, NY 12203In-Person
Healthcare
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field required
  • Master's Degree preferred
  • 4-6 years clinical experience as Organ Procurement Coordinator required
  • 4-6 years of RN/BSN/MSN or Paramedic experience in Critical Care required
  • Previous management or Charge RN experience preferred
  • High attention to detail and strong time management skills
  • Competency in Office 365 and OPO EMR/OPTN systems required

Responsibilities

  • Conduct one-on-one staff meetings and organ donation case reviews
  • Manage ongoing competency evaluations and staff performance improvement plans (PIPs)
  • Serve as a liaison between staff and leadership for personnel support
  • Oversee clinical equipment maintenance like Hemosphere and ORS LifePort Pumps
  • Collect and report performance data to leadership
  • Participate on the Administrator on Call (AOC) team to support clinical operations
  • Monitor regulatory compliance for case activities

Benefits

  • Career development opportunities
  • Continuing education and training support
  • Collaborative and supportive work environment
  • Opportunity to influence the donation and transplantation process
  • On-call support and cross-departmental collaboration opportunities
Full Job Description
Department/Unit:
CDT

Work Shift:
Day (United States of America)

Salary Range:
$84,783.00 - $131,414.00

The Clinical Manager provides a crucial leadership support role in the Clinical Department at Center for Donation and Transplant. The manager position requires a strong communicator with excellent time management and organizational skills. The manager focuses on front line operational support and reports to the Director of Clinical Operations (DCO); however, will be available and ready to assist cross departmental operations when necessary and where applicable. The manager is expected to drive Donor Case operations, collect and report performance data, participate in process development/deviation management and assist the department with on-call responsibilities as required by staffing levels or donor activity. The manager maintains competency in clinical activity and provides coaching to clinical staff while assisting the Director of Clinical Operations on change management and training.

Essential Duties and Responsibilities
  • One on One staff meetings, and organ donation case reviews and staff debrief
  • Continuing Education and training activities
  • Ongoing Competency evaluations, and staff PIPs collaboration with DCO
  • Serve as conduit between staff and leadership for personnel needs, and provide support to staff to encourage idea sharing and develop new processes
  • Organ Procurement Coordinator and Preservationists schedule completion
  • Collaboration with DCO for OPTN data submission
  • Clinical medical supply Inventory management
  • Maintain clinical equipment (Hemosphere, ORS LifePort Pumps, etc.)
  • Performance Data collection with reporting to leadership
  • Participate on the Administrator on Call (AOC) team
  • Drive organ donor case efficiency with real-time monitoring and staff collaboration
  • Assist and educate staff as needed during case activity, and use data to determine trends in local donation activity and staff performance
  • Monitor regulatory (CMS/OPTN) compliance of case activity, and collaborate with DCO and AOC team for necessary case approvals
  • Participate in referral review activities, focused on increasing Donation and Transplantation Rate
  • Monitor OPTN systems for changes and assist DCO in policy implementation/education
  • Provide authorization coaching to requestors, and participate in and facilitate meetings as appropriate
  • Alongside DCO, foster relationships between transplant center stakeholders and CDT
  • Participate in clinical field activities including On-call duties as directed by CDT Leadership
  • Support Quality and Hospital Development departments, and participate in QAPI activities as assigned
  • Address and redirect issues to appropriate leadership team members
  • Participate in Hospital Development activities as needed, including stakeholder engagement
  • Complete QA tasks related to post-procurement follow ups, and participate in CQI committee and assist DCO with CAPA process
  • Work with staff and contracted staff to maintain competency and adherence to CDT and regulatory policy


Qualifications
  • Bachelor's Degree in related field - required
  • Master's Degree in related field - preferred
  • 4-6 years of Organ Procurement Coordinator clinical experience - required
  • 4-6 years of RN/BSN/MSN and/or Paramedic experience in Critical Care Setting - required
  • 4-6 years of previous management or Charge RN experience - preferred
  • High attention to detail and time management skills.
  • Office 365 Competency
  • OPO EMR/OPTN systems and Data knowledge
  • Previous management experience preferred
  • Ability to work in a high stake/stress environment
  • Willingness to participate in on-call activities
  • Strong knowledge of medical terminology
  • Ability to provide coaching and feedback to personnel
  • CPTC - Certified Procurement Transplant Coordinator Upon Hire - required
  • RN - Registered Nurse - State Licensure and/or Compact State Licensure Upon Hire - preferred
  • RRT - Registered Respiratory Therapist Upon Hire - preferred

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands
  • Standing - Constantly
  • Walking - Constantly
  • Sitting - Rarely
  • Lifting - Frequently
  • Carrying - Frequently
  • Pushing - Occasionally
  • Pulling - Occasionally
  • Climbing - Occasionally
  • Balancing - Occasionally
  • Stooping - Frequently
  • Kneeling - Frequently
  • Crouching - Frequently
  • Crawling - Occasionally
  • Reaching - Frequently
  • Handling - Frequently
  • Grasping - Frequently
  • Feeling - Constantly
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Constantly
  • Eye/Hand/Foot Coordination - Constantly


Working Conditions
  • Extreme cold - Rarely
  • Extreme heat - Rarely
  • Humidity - Rarely
  • Wet - Rarely
  • Noise - Constantly
  • Hazards - Frequently
  • Temperature Change - Rarely
  • Atmospheric Conditions - Rarely
  • Vibration - Rarely

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