Independent Living Systems

Manager, Care Team

Independent Living Systems • $75K — $95K *
Visalia, CA 93291In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing, Health Administration, or related field
  • 5+ years in healthcare, with 2+ years in a supervisory role
  • Current nursing license or relevant certification preferred
  • Experience with community agencies and programs
  • Knowledge of Medi-Cal eligibility guidelines
  • Strong problem-solving and customer service skills
  • Current California Driver's License and proof of insurance
  • BCLS CPR Certification required

Responsibilities

  • Conduct hiring and performance evaluations of team members
  • Develop and implement care plans with the healthcare team
  • Coordinate daily operations, including scheduling and resource management
  • Monitor patient care quality metrics and improve as needed
  • Collaborate with healthcare providers for seamless patient care
  • Ensure compliance with regulations and organizational policies
  • Conduct team meetings and support professional growth

Benefits

  • Opportunity for professional growth and advancement
  • Collaborative work environment focused on member well-being
  • Engagement with diverse populations in healthcare
  • Involvement in developing community-oriented care solutions
  • Support for continuous improvement in service delivery
Full Job Description
The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety.

Minimum Qualifications:
  • Bachelor's degree in Nursing, Health Administration, or a related field required.
  • Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required.
  • Current nursing license or relevant certification preferred.
  • Requires knowledge of and experience working with community agencies and programs.
  • Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process.
  • Requires strong problem-solving and customer service skills.
  • Must be a CA Resident, and must reside in CA while employed.
  • Current and valid California (CA) Driver's License.
  • Must use personal vehicle and current vehicle registration required.
  • Proof of auto insurance required, must maintain CA minimum insurance coverage.
  • BCLS CPR Certification required.

Preferred Qualifications:
  • Master's degree in Social Work, Nursing, Health Administration, or a related field.
  • Experience with electronic health record (EHR) systems.

Responsibilities:
  • Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals.
  • Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members.
  • Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management.
  • Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges.
  • Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination.
  • Manage compliance with healthcare regulations, organizational policies, and safety standards.
  • Conduct one on ones, audits and regular team meetings to support professional growth and accountability.
  • Develop and implement training programs to enhance team skills and knowledge.
  • Address patient and staff concerns promptly and effectively to maintain a positive care environment.

About Independent Living Systems

Independent Living Systems is a healthcare services company that provides managed care services to Medicare and Medicaid beneficiaries. The company offers a range of services, including care coordination, disease management, and transportation services. Independent Living Systems serves a variety of populations, including seniors, individuals with disabilities, and those with chronic conditions. The company was founded in 2001 and is headquartered in Lauderdale Lakes, Florida.
Learn more about Independent Living Systems
Size
1,000 employees
Industry
Healthcare
Founded
2001
* Ladders Estimates

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