Bachelor's degree in business, marketing, or related field, or equivalent experience
5+ years of telecommunications product and services sales experience
5+ years of business-to-business sales management experience
Experience in organizing and maintaining sales goals
Knowledge of communications technologies and services, particularly telephone and Internet fundamentals
Responsibilities
Coach and motivate a team of Account Executives to exceed sales targets
Spend 80% of time in the field supporting the team
Develop and maintain a comprehensive team territory plan
Resolve customer complaints and address sales operation issues
Organize regular team meetings for updates on tools and processes
Recruit, train, and coach Account Executives, managing performance reviews
Oversee daily funnel activity for sales representatives
Benefits
Exposure to both office and outdoor environments
Opportunity to work in a dynamic and supportive team culture
Engagement with a diverse range of customers and partners
Access to ongoing training and professional development opportunities
Full Job Description
Job Summary
Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.
Responsibilities
How You Will Make an Impact
Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum's systems and tools
Resolve customer complaints and address issues impacting sales operations to maintain efficiency
Organize regular meetings to keep the team informed of tools, process and product updates
Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
Ensure accurate completion of administrative tasks and reporting for all sales activities
Maintain detailed knowledge of Spectrum's product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners
Working Conditions
Office and outside environments
Exposure to inclement weather and moderate noise levels
Qualifications
What You Will Bring to Spectrum
Required Qualifications
Education
Bachelor's degree in business, marketing or a related field or equivalent experience
Experience
5+ years of telecommunications product and services sales experience
5+ years of business-to-business sales management experience
Skills
Read, write, speak and understand English
Experience organizing, implementing and maintaining sales goals
Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
Valid state driver's license with a satisfactory driving record
