Cox Communications

Manager, Brand & Lifecycle Marketing

Cox Communications$101K — $169K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related discipline and 6 years of marketing experience in brand media planning and lifecycle marketing.
  • CRM expertise with email, SMS, and Push communication.
  • Proven experience in executing traditional and digital brand media campaigns.
  • Strong background in customer retention and reengagement strategies.
  • Experience with marketing automation tools for multi-channel campaigns.
  • Familiarity with budget management and financial tracking.
  • Ability to manage multiple campaigns across various channels simultaneously.

Responsibilities

  • Execute multi-channel brand media strategies alongside the Sr. Manager, Brand Media.
  • Partner with agencies for media planning and purchasing.
  • Manage brand media budgets and track performance metrics.
  • Monitor and optimize campaign performance for effectiveness.
  • Develop strategic customer segmentation for targeted reengagement campaigns.
  • Create coordinated reengagement campaigns across multiple channels.
  • Analyze customer behavior to identify disengagement signals and formulate preventative strategies.

Benefits

  • Competitive salary with performance-based bonuses.
  • Flexible time-off policies promoting work-life balance.
  • Comprehensive healthcare options for employees and families.
  • Generous 401(k) matching contributions.
  • Opportunities for professional development and continuing education.
  • Inclusive parental leave and fertility assistance programs.
  • Additional perks such as pet insurance and employee discounts.
Full Job Description
Job Family Group

Marketing

Job Profile

Brand Marketing Manager

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

**This position is based in Atlanta and is hybrid, reporting into the office two days a week.

Manager, Brand & Lifecycle Marketing drives the execution of brand media strategies and cross-channel customer reengagement programs for Autotrader and KBB. This role bridges brand-building activities (awareness through traditional and digital brand media) with sophisticated lifecycle reengagement efforts across email, digital retargeting, push and SMS, and other touchpoints-ensuring we effectively bring customers back and maximize their lifetime value.

This role requires both strategic media expertise and a deep understanding of customer behavior and reengagement tactics. The ideal candidate can think holistically about how to reengage customers through coordinated campaigns across all available channels.

What You'll Do

Brand Media & Lifecycle Planning & Execution
  • Along with Sr. Manager, Brand Media execute multi-channel brand media strategies
  • Partner with brand media agencies on media planning & buying
  • Manage brand media budgets, pacing, and performance tracking
  • Monitor campaign performance and optimize media mix for efficiency and effectiveness
  • Ensure brand media strategies build audiences that can be leveraged for downstream reengagement
  • Coordinate with creative team to ensure brand assets are optimized for each media channel
  • Develop customer segmentation and targeting strategies for reengagement campaigns based on behavior, inactivity periods, and engagement history
  • Create coordinated reengagement campaigns across email marketing, digital retargeting, paid social and other channels
  • Design testing strategies to optimize media and reengagement messaging, timing, frequency, and channel mix
  • Analyze customer behavior patterns to identify early signals of disengagement and create preventative reengagement strategies across all channels
  • Monitor brand media and reengagement campaign performance against KPIs

Cross-Functional Collaboration
  • Partner with creative team on asset development for brand media and reengagement campaigns
  • Collaborate with MarTech team on marketing automation, personalization, and customer journey implementation
  • Work with analytics team to understand customer behavior, churn signals, and reengagement opportunities
  • Coordinate with performance media team to align audience strategies and retargeting approaches


What's in It for You?

Here's a sneak peek at the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Professional development and continuing education opportunities.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Extra perks like pet insurance, employee discounts and much more.


Who You Are

Minimum:
  • Bachelor's degree in related discipline and 6 years of marketing experience spanning brand media planning and customer lifecycle/reengagement marketing. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
  • CRM experience across email, SMS, Push
  • Proven experience executing brand media campaigns across traditional and digital channels
  • Strong background in lifecycle marketing, customer retention, or reengagement campaigns
  • Experience with marketing automation platforms and multi-channel campaign orchestration
  • Background working with agencies and cross-functional teams
  • Brand Media Planning: Strong understanding of media planning fundamentals, optimization, audience targeting
  • Reengagement & Lifecycle Expertise: Deep knowledge of customer lifecycle stages, churn signals, reengagement tactics, win-back strategies
  • Multi-Channel Orchestration: Ability to design and execute coordinated campaigns across email, digital retargeting, social, push, and SMS
  • Strong written and verbal communication
  • Project management-can manage multiple campaigns simultaneously across channels
  • Budget management and financial tracking
  • Agency management
  • Presentation skills-can communicate strategies and results to senior stakeholders
  • Collaborative mindset
  • Travel: 25%


Preferred:
  • Degree in marketing, advertising or related field.
  • Automotive, marketplace, or e-commerce experience preferred


Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Cox Communications

Cox Communications is a telecommunications company that provides cable television, internet, and phone services to residential and business customers. The company operates in 18 states and has over 6 million customers. Cox Communications is a subsidiary of Cox Enterprises, a privately held company that also owns newspapers, television stations, and radio stations. The company was founded in 1962 and is headquartered in Atlanta, GA.
Learn more about Cox Communications
Size
20,000 employees
Industry
Net Income
$2 billion
5 Year Trend
+10%
Revenue
$12 billion
NASDAQ

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