Manager, Benefits & Toal Rewards

Job Summary The Manager, Benefits & Total Rewards owns benefits operations at rag & bone from end to end, across the full associate lifecycle: onboarding, benefit enrollments, leaves, life events and offboarding. You will configure plans in our systems, manage carrier and broker relationships, run open enrollment and analyze plan cost and utilization. You will also be the go-to resource for associates, making sure deadlines are met, deductions are accurate, compliance requirements are met and answers are clear. The role calls for operational discipline and people-first communication in equal measure. Responsibilities: Benefits Administration • Administer medical, dental, vision, life, disability, pet, flexible spending, voluntary and retirement plans, including new hire enrollment, qualifying life events and terminations. • Plan and run annual open enrollment: timeline, communications, system testing and issue resolution. • Partner with HR and Payroll to ensure accurate deductions, eligibility and system processing. • Reconcile and audit benefits data monthly to maintain accuracy and compliance. • Own HRIS data integrity and oversee benefits administration platforms. • Lead benefits orientation for new associates. • Implement rewards programs, including wellness, recognition and work/life effectiveness. • Benchmark benefits against the market and recommend changes to keep our offer competitive. • Monitor workers' compensation claims and metrics, and lead safety initiatives that reduce costs. • Standardize SOPs and workflows to improve accuracy, shorten processing times and reduce errors. Associate Support & Leaves • Serve as the trusted, confidential resource for questions on benefits, retirement, leave, disability and life insurance. • Manage the leave and reasonable accommodation lifecycle: intake, compliant documentation, processing, business coverage planning and communications. • Educate associates on benefit and wellness offerings and use inquiry trends to spot gaps and opportunities. Vendor & Cost Management • Manage carrier, broker and vendor relationships, and resolve complex inquiries quickly and accurately. • Administer annual renewals and negotiations and develop cost analyses and recommendations on plans and premiums. • Build the processes and controls that keep health and welfare programs running cleanly. Compliance & Reporting • Ensure compliance with FLSA, FMLA, ADA, COBRA, ERISA, ACA, ARPA and HIPAA, plus federal, state and local paid family leave laws. • Oversee ACA 1094/1095-C reporting, filing and communications, and administer COBRA. • Assist with data analysis for Form 5500, audits, annual disclosures and nondiscrimination testing. • Report on enrollment, utilization and participation trends. Requirements: • Bachelor's degree in Human Resources or a related field, or equivalent education and experience in HR and benefits. • 3 to 5 years' experience in Total Rewards (benefits, wellness, recognition). • Working knowledge of ERISA, ACA, FMLA and paid family leave, COBRA, HIPAA, ADA, FLSA, Section 125 and reasonable accommodations. • Ability to manage multiple projects and prioritize competing demands. • Exceptional attention to detail and accuracy. • Excellent written, verbal and presentation skills. • Sound independent judgment that is consistent with policy, procedure and law. • Proficiency in Microsoft Office, especially Excel. • Experience with ADP Workforce Now, including system implementations and upgrades. • CEBS, PHR or SHRM-CP certification, preferred. Our in-office policy is in office, 4 days a week. Benefits • Paid Time Off • Clothing Allowance • Generous Employee Discount • Paid Parental Leave • Membership to Calm and access to other wellness benefits • Medical, dental, vision and ancillary benefits • 401k Salary: The target salary for this role is between $120,000and $130,000 based on candidates' experience and expectations.